By the end of the course students will have developed theoretical knowledge about intercultural communication and some key soft skills that are necessary to develop good practices of intercultural communication (see below).
KNOWLEDGE AND UNDERSTANDING
- Knowing the interdisciplinary foundations of Intercultural Communication as a research field, as well as the key features of the functionalist and the constructivst approaches
- Understanding the complex relations among culture, mind and language, as well as the main theoretical stances and the advances of the research on these topics.
APPLYING KNOWLEDGE AND UNDERSTANDING
- Applying the key notions of intercultural communication to reflect upon one's personal experience and the formation of one's cultural identity.
- Applying the tools of intercultural communication to analyze case studies and identify potential causes of intercultural conflict.
- Identifying the differences of the main appraches to the study of intercultural communication.
- Appreciating the pros these approaches, as well as their potential disadvantages.
- Developing strategies for inclusive communication, avoiding bias and cultural stereotypes.
- Developing awareness of the role of emotional competence in the process of interpersonal communication.
- Developing the following soft skills: observation and self-observation, assessment and self-assessment, personal awareness, use of emotional resources to better understand others (e.g. empathy, active listening skills, open-mindedness, pespective shift).