At the end of the course the student is expected to be able to:
Know the contents presented in the course literature;
Analyze cases of evaluation and innovation of educational services and identify the implicit inspirational models;
Apply the knowledge and skills developed to identify strengths, criticalities and development opportunities in specific cases;
Communicate and explain with technical and current language processes and project work results;
critically evaluate potentialities and limitations of the previous case- analyzes and of the solutions suggested.