Learning objectives
The course, which lasts one semester, is placed in the second year of the course of study, the year in which students will also face the first period of practical training, and therefore aims to transmit "the objectivity of professional knowledge", establishing the foundations on which the "free action" of Social Workers can be expressed.
The expectation is that, at the end of the course, the student will be able to:
1.Know "what the Social Worker actually does";
2.Know the work in the field and its relevance to laws and regulations;
3.Understand how to realise what is formalised in the regulations;
4. Acquire a basic technicality useful to remove concerns about possible procedural errors and/or omissions;
5. To be able to conduct an interview, using strategies and tactics that can be applied in different helping contexts.
Prerequisites
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Course unit content
Based on the objectives set, the main contents of the course can be summarised as follows:
1. The Method in social service. The methodological procedure: objectives, peculiarities and phases
2. Interventions of the Social Worker in institutional work contexts and in the different areas of social services
- territorial services: interventions for basic needs, hardship, poverty and marginalisation;
- services for non-self-sufficient people or people with disabilities: pathways of help and legal protection;
- services for minors and families: help paths, relations with the Judicial Authority, protection of minors and women victims of violence, deviant minors and criminal pathways;
- services for people with addiction, mental health.
3. The working tools of the social worker:
- The interview: strategies for conducting the interview, the interview in the methodological process and in different contexts;
- The documentation;
- The home visit;
- Meetings and team work
- The professional relationship
- Supervision
Full programme
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Bibliography
1. "Linee guida e procedure di servizio sociale", by Raineri M. L., Corradini F., ed. Erickson, 2022
Chap. 3 Interventions addressed to persons with income and housing difficulties. Only the paragraphs:
The economic contributions granted by the municipalities
the evaluation of the economic situation: ISEE
public housing
definition of the registered residence of homeless people
support to adults in difficulty in accessing specialised services
chap. 4 Interventions for people who are not self-sufficient or with disabilities (1): the help pathway
chap. 5 Interventions for non self-sufficient and disabled persons (2): legal protection
ch. 8 Interventions for difficulties linked to relationship pregnancy birth. Only the paragraph
family violence and interventions to protect victims
ch. 10 Protection of minors (1): the help pathway
ch. 11 Protection of minors (2): relations with the judicial authority
ch. 16 Interventions for addiction problems
chap. 18 Interventions in the field of mental health
2. "Il servizio sociale. Strumenti, attori e metodi", by Perino A., ed. FrancoAngeli
Chap. 3 (pg. 83-110)
Chap. 4 (pg. 111-145)
3. Il colloquio psico - sociale nei servizi per i minori e per la famiglia", by Gallina M. and Mazzucchelli F., FrancoAngeli ed.
ch. 4 The child interview ch. 5 The teenager interview
5. Other teaching material and slides to support the contents of the lectures, which will be published in Elly on the page dedicated to the Course.
These texts and materials are to be considered compulsory for the final examination.
Teaching methods
The teaching methodology will be dialogic-interactive, alternating theoretical lectures with CASE STUDIES, GROUP WORK with PRACTICAL EXERCISES, SIMULATIONS AND ROLE PLAYING, particularly on conducting the helping interview.
The course will be complemented by in-depth SEMINARS conducted by external experts, Social Workers or professionals from other institutions belonging to the network of public services and the Third Sector, in order to deepen the knowledge but also the expectations related to the role and operations of the Social Worker in different contexts of intervention.
Assessment methods and criteria
The method of assessing the objectives achieved will be through
- a WRITTEN test (multiple-choice quiz) with no. 31 questions, covering all the topics covered during the lessons and contained in the bibliography, aimed at assessing the study and learning of the theoretical/practical notions. The test lasts 1 hour. Each question is worth 1 point, for a maximum total of 31 points (30 cum laude). The student must answer all questions.
For Erasmus and special needs students, the duration of the test will be 1 hour and 20 minutes.
Other information
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2030 agenda goals for sustainable development
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