Learning objectives
the student will learn what is a supply chain and how it works
Course unit content
understanding the supply chain
what is a SC
the objectives of a SC
the importance of SC decisions
decisions phases of a SC
process view of a SC
examples of SC
Full programme
Introduction to the course, the supply chain actors and business functions, definitions. Flows forward and backward in a supply chain. Physical flows of product, information flows, the characteristics of an order. Information flows: POSD, the impact on the variability of demand, and DESADV RECADV, features, impact on the receiving process (manual vs with DESADV), the importance of standards. Economic and financial flows, invoices and payments, cash flow and working capital. Supply chain process (inputs, outputs, resources and controls), introduction to the concept of customer service, some service factors. Breadth and depth. Dynamics, the role of actors in the distribution channel. Definitions of supply chain (Menzer et all, 2001). The concept of perfect order, the 5 R. accuracy of the mix, definition of reference, standards, GTIN and GDSN, accuracy of quantity, accuracy of place, incoterms, GLN standard, accuracy of state. Accuracy of documentation, accuracy of identification, labeling with the logistics for the identificaione of udc, udc minimum information for monolotto, monoreferenza, mixed and special. KPIs for measuring the performance of accuracy. Perfect order: Calculating the odds. Objectives of a SC, sources of income and expense, supply chain surplus, concepts of effectiveness and efficiency of SC, supply chain management. The importance of decision-making on the flows and the SC surplus.
Bibliography
Chopra, Meindl, “Supply chain management”, Prentice hall
Chandran, “Wal Mart’supply chain management strategies”, ICMR case collection
Christopher, M., “Dell Computer, using the SC to compete”
Christopher, M., Peck H.,, “Building the resilient SC”
Rizzi, A., 2006. La tracciabilità nel settore alimentare, un’analisi critica. Logistica Management, 166, 85-98
Zara: time based competition in the fashion market
Fisher, “what is the right supply chain for your product?” Harward Business Review
Christopher, “The Agile Supply Chain : Competing in Volatile Markets”
Teaching methods
class activities, business cases
