cod. 1011728

Academic year 2023/24
1° year of course - Second semester
Academic discipline
Sociologia generale (SPS/07)
A scelta dello studente
Type of training activity
Student's choice
6 hours
of face-to-face activities
1 credits
hub: PARMA
course unit

Integrated course unit module: MANAGING EMOTION IN THE AID PROCESS

Learning objectives

At the end of the course, students must have acquired:
Knowledge of the emotional dynamics implicit in social work with individuals and families;
The ability to recognize and manage them in the organizational context of belonging and in daily life for the pursuit of resilience and for the fight against burnout;
The ability to apply the acquired knowledge to the profession of Social Worker.


No prerequisites

Course unit content

During the lessons, the following topics will be explored:
Emotions in social service, from obstacle to resource;
emotions and professionalism: personal skills, social skills and methodological skills;
occupational risks, organization and emotional contagion,
emotional intelligence, reflect, act and create well-being,
resilience and fight against burnout
the emotions of social service students.

Full programme



Alessandro Sicora
Emotions in social work Tools for reflection and action
Carrocci Faber paperback publisher, 2022

Teaching methods

Frontal lesson in presence and group work.
During the lessons the general problems related to the theme of emotions in social work and in the relationships with the people and families in charge will be discussed.
The course will be accompanied by group work, simulations, roleplaying, brainstorming,
accompanying the students to the acquisition of that basic knowledge useful for the purpose of tackling the discipline itself.

Assessment methods and criteria

The final test, with a mark out of thirty, consists of an oral test which is divided into at least 3 questions.

Other information

Reception time
Contact the teacher in advance with tact via email to make an appointment