cod. 1003028

Academic year 2020/21
3° year of course - Second semester
Academic discipline
Psicologia sociale (M-PSI/05)
Discipline psicologiche
Type of training activity
36 hours
of face-to-face activities
6 credits
hub: PARMA
course unit

Learning objectives

The course aims to:
- acquire knowledge and understanding of the psycho-relational aspects of communication processes.
- strengthening of one's decentralization and active listening skills.
- develop the ability to read the dynamics of conflict and to define possible intervention strategies. This knowledge is based on the basic theoretical
models of social psychology and group psychology.
- acquire the ability to recognize domestic violence, to welcome and support the victims and to plan effective interventions aimed at their protection and
the re-establishment of an autonomous and dignified existential condition.
- develop the ability to define a care project taking into account the needs and rights of the recipients and the resources available both "in" people and in the context.


Basic notions of social psychology, developmental psychology and legislation for the protection of adults and minors in the family environment.

Course unit content

The course is ideally divided into three modules.
- The first deals with the issue of conflict according to a psychosocial and psycho-relational approach and focuses on conflict in the couple. The couple is therefore the relational context from which the analysis of conflict dynamics and possible conflict management methodologies is developed.
- The second module deals with the theme of violence as an extreme form of expression of conflict and oppression, in particular violence against women in the family context will be considered.
- Finally, the third module, starting from the 'resilience guardian' paradigm, will focus on the operational responses that the SW can implement in accompanying (women) victims of (domestic) violence or suffering from serious family problems. The intervention strategies will concern both the direct support to the victim and the relationships with the various institutional interlocutors who necessarily intervene in the protection process.

Full programme

- - -


Mazzei D., Neri V. (2017). La mediazione familiare. Il modello simbolico trigenerazionale. Milano: Raffaello Cortina Editore.
Reale E. (2011). Maltrattamento e violenza sulle donne. Vol. II. Criteri, metodi e strumenti per l’intervento clinico. Milano: Franco Angeli (prima parte).
Cyrulnik B., Malaguti E. (2005/2013). Costruire la resilienza. Trento: Erickson (capitoli da 1 a 9 e 18).

Teaching methods

The course includes (when in presidential mode) lectures, group work, video and simulated analysis

Assessment methods and criteria

The student can choose between two exam methods:

1) an oral interview that concerns the compulsory bibliography and the contents of the lessons. The oral exam is aimed at assessing the autonomy of judgement, the critical sense and the ability to address the issues faced during the course.


2) The student can agree with the teacher a topic related to one of those dealt with during the course and then prepare a scientific communication of 10 min on the basis of two scientific articles. However, this modality requires knowledge of the theoretical contents presented during the course.

The final grade of the exam is given by the sum of three partial votes.

1) theoretical knowledge (10/10)
2) methodological skills in defining the needs and hypotheses of intervention (10/10)
3) ability to evaluate one's role and its impact in the intervention process. (10/10)

Other information

- - -