Learning objectives
Course objectives: to provide theoretical concepts, methods and tools for the evaluation of social and health services phenomena.
- In particular, with an interactive teaching based also on examples and exercises, the quantitative and qualitative methods functional to the analysis of the demand, to the evaluation of services and to the planning of research and interventions will be addressed.
Prerequisites
The examination of "Methods of Nursing and Obstetric Research 2" can be taken only after passing the exams of "Statistics and Methodology of Nursing and Obstetrics Research" and of "Epidemiological Methods of Study, Programming and Evaluation of Services Health".
Course unit content
The course aims to promote knowledge about theoretical concepts, methodologies and tools for qualitative and quantitative analysis and the definition of indicators useful for understanding and evaluating social and health services and phenomena. Through a learning method based on exemplification, the student will develop the ability to apply the concepts learned, using the methods aimed at constructing scales and indicators for the analysis of patient demand in the hospital and territorial context as well as for the evaluation of services and projects. At the end of the course, therefore, the student will be able to use integrated methods and tools for evaluating the social and health context
Full programme
Systemic approach to the analysis of healthcare organization
Methodological aspects of the construction of objectives, indicators, parameters and standards.
Indicators and rating scales: methodological characteristics (focus on validity and reliability: exercise on construction and validation of a scale)
Data approach: from specific information systems to population management systems. Approach to research: case analysis (individual epidemiology and case history analysis within care settings)
Methodologies, tools and indicators for the analysis of the question and case studies in hospital and territorial contexts (focus on Analysis of production / consumption and healthcare mobility, Barber's nomogram and Gandy's nomogram: exercises and practical applications)
Methodologies and tools to support performance assessment: from consistency with the strategy to the construction of multidimensional assessment systems (Balanced Score Card: individual and group exercise in the classroom and remotely)
Insights on qualitative research methodology:
Approach to evaluative research methodologies and techniques
Summary analysis on Observation, Interview (structured and semi-structured), Focus group
Deepening on evaluative Brainstroming aimed at defining priorities in a complex context
Bibliography
Referral texts for the oral examination (provisional track, complete and definitive indications will be provided to the students at the beginning of the course):
For everyone
a) Dispensation on the topics covered during the lessons (published on Elly)
b) Approval: a text chosen from the following:
- Ammarsley M, Il mito dell’evidence based, RaffaelloCortina, Milano, 2016
- Cifalinò A., Misurazione delle performance aziendali e valutazione della formazione,
Angeli, Milano, 2012,
› Baraldi S., Il Balanced scorecard nelle Aziende sa-nitarie, McGraw-Hill, Milano, 2005,
Capp. 5,6,7,8
- Corbetta P., La ricerca sociale: metodologie e tecni-che, vol. 3, Le tecniche qualitative, Il Mulino, Bolo-gna, 2015
- Silverman D., Come fare ricerca qualitativa, Carocci, Roma, 2004
Teaching methods
Frontal and interactive lessons. Exercises. Assignment
Assessment methods and criteria
Modality: from 20 and 5 days before the oral exam it is necessary to reply to the TEST ON-LINE by accessing the web page of the Course on the Elly platform. The test is supplementary to the oral exam that will take place on the dates defined by the academic calendar
Other information
Information about the course will be updated on the Elly portal
