HEALTHCARE COMMUNICATION LABORATORY
cod. 1010998

Academic year 2024/25
1° year of course -
Professor
Cristina CASUBOLO
Academic discipline
Scienze tecniche mediche applicate (MED/50)
Field
"altre attività quali l'informatica, attività seminariali ecc."
Type of training activity
More
8 hours
of face-to-face activities
1 credits
hub: PARMA
course unit
in ITALIAN

Integrated course unit module: HEALTHCARE MANAGEMENT

Learning objectives

The primary objective of the Communication Laboratory is to conduct a reflection on the way in which each of us uses communication.
The teaching will be presented through the different levels in which language is structured, trying to highlight the areas of action in healthcare, in which knowing linguistics can prove useful.

Prerequisites

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Course unit content

The actors of radiologic communication.
The communication as a system.
The communication axioms.
The communication levels.
The feedback.
Communication channels, messages, codes and other tools.
Communication processes.
Communication semantics.
The verbal and non verbal communication.
Communication in senology.
Therapeutic relationship.
The relation between communication and behaviour in healthcare settings.
The essential attitudes for an active listening.
The touch and its importance in the therapeutic relationship.
Communication with the hospitalized child.
The relationship between healthcare professionals, the patient and the family

Full programme

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Bibliography

Biomedical and human sciences databases;
Texts:
Ginestra, A.; Venus. TO.; Vignera .R., (2015) Elements of communication for healthcare professions – FrancoAngeli;
 Schiavon .F., Guglielmi .G., Rotondo. A. (2015) Radiological communication in the well-being society - Springer;
 Mastronardi .V. M., (2016) Manual of non-verbal communication - Carrocci Faber
 Jonathan Silverman – Suzanne Kurtz – Juliet Draper (2015) Skills for communicating with Patients – Piccin

Teaching methods

COOPERATIVE LEARNING LABORATORY. Cooperative learning creates a not competitive, highly accountable, and collaborative educational context productive of higher-order cognitive processes.

Assessment methods and criteria

A "paper" of approximately 3,000 words (on average, 8 pages).

Other information

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