Learning objectives
The module aims to provide all the skills needed to select and use modern Business Information Systems. To this aim, examples and practical cases will be used to demonstrate how ERP systems effectively implement the concept of process management. Additionally, basic skills needed to design and manage a small information system will be also provided.
In particular, at the end of the module, students will be able to:
Create a relational database;
Get access to the data using SQL queries;
Create navigation masks for secure and dynamic data access (in read and write mode).
Prerequisites
The course does not have any specific prerequisites.
However, as far as the conceptual and descriptive parts are concerned, understanding can be facilitated by
basic knowledge of business accounting, logistics and production management.
With regard to IT, basic knowledge about types of variables, conditional structures, cycles, routines and functions is recommended. The first two weeks of the course are dedicated to a review and an in-depth study of the programming techniques that will be used in the remaining parts of the course.
Course unit content
The module describes the architecture and the objectvies of information system for business management, with particular emphasis on modern ERP systems. The discussion shows how these systems can support operations’ management, by actively implementing the process management concept, and delivering the right information at the right time at the rigth person.
Informational systems for business intelligence are analyzed too, focusing expecially on data warehousing systems.
The approach is both conceptual and operational and, indeed, the module provides informatic skills and gives the basic elements needed to design and to implement an operational informational systems. In this regard, the focus is on relational databases and on the use of SQL and of object oriented programming for the creation of queries for data retrieval and updating.
Full programme
Descriptive Part
1 Introduction
1.1 Operational informational systems and their impacts on operations management
1.2 The evolutions of informational systems
2 Basic structure of ERP, the SAP R/3 case
2.1 Main features of modern ERP
2.2 The ERP paradigm
2.3 The main modules constituting an ERP system
3 Business Intelligence
3.1 The multidimensional model
3.2 MOLAP, ROLAP and HOLAP
3.3 OLAP and OLTP technologies
Operational Part
1 Relational Data Bases
1.1 Data, relationships and Meta Data
1.2 Normalisation and referential integrity
1.3 Relational algebra
1.4 Queries and the SQL language 1.5 DFunctions
2 Development of an informational system
2.1 Creating tables and relations
2.2 Creating queries
2.3 Creating reports
2.4 Creating navigation masks
2.5 Automation and data security using VBA code
Bibliography
Reference Material:
1 Pighin, M., Marzona A., Sistemi Informativi Aziendali Struttura e Processi, Pearson Education, Italia, 2011
2 Dorbolò, D. Guidi, A., Guida a SQL, McGraw-Hill, Italia, 2000
Further Readings:
1 Carignani, A., Rajola, F., ICT e sistemi informativi aziendali, McGraw-Hill, Italia, 2007
2 Dickersbach, J.T., Keller, G., Production Planning and Control with SAP ERP, Galileo Press, Usa, 2010
3 Dickersbach, J.T., Supply Chain Management with APO, Springer Verlang, Germany, 2010
4 Couch, A., Microsoft Access 2010 VBA Programming Inside Out, Microsoft Press, USA, 2010
5 Balter, A., Using Microsoft Access 2010, Que Publishing, Indiana, USA, 2010
Teaching methods
All lessons will be held in the computer lab where Excel 365 (especially the development modul of VBA) and Microsoft Access 2020 will be used as main development tools.
In view of the need to constantly use computer resources, lessons will be delivered in presence. The web site of the course contains all the handouts and exercises, as well as all the files developed during the frontal lessons. We therefore advise students (especially those who decide not to attend the lessons) to install the necessary applications on their laptops.
During the hours in the lab students will develop a small information system, similar to the one needed to pass the oral test.
Also the remaining hours of theory will be carried out in the lab, but with the support of transparencies and / or slides in power points. Anyhow, all theoretical concepts will be introduced using practical examples and industrial cases. The part relating to data warehouse and data mining will be supported by numerous numerical exercises.
It should also be noted that the students will be provided with both handouts prepared by the teacher and the lesson templates that cover the entire program.
Assessment methods and criteria
The exam is based on a written and on an oral test.
The written test is based on two parts: the first one consists of general questions (open or multiple choices); the second part consists of 2-3 numeric exercises (at least 1 on SQL and 1 on VBA).
The oral test focuses, mainly, on the presentation of a small information system, developed by the students starting from a set of technical specifications given by the teacher.
Other information
Students will be provided both with lectures notes and power point presentations (prepared by the teacher) covering the entire program. However, the consultation of the recommended text books is highly recommended.Also the files used and developed in the information will make available, together to the file containing the entire Information system developed during lessons in the computer lab.
2030 agenda goals for sustainable development
