cod. 1010998

Academic year 2023/24
1° year of course -
Academic discipline
Scienze tecniche mediche applicate (MED/50)
"altre attività quali l'informatica, attività seminariali ecc."
Type of training activity
8 hours
of face-to-face activities
1 credits
hub: PARMA
course unit

Integrated course unit module: HEALTHCARE MANAGEMENT

Learning objectives

The module is about the basic notions of linguistics, which is the scientific study of the human language and its structure.

The primary course objective is to get the students to reflect on the way everyone uses this essential communication tool.

The subject will be introduced through the different levels in which the language structures itself, trying to highlight the scopes of action in healthcare settings, within which the knowledge of linguistics can be useful.


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Course unit content

The actors of radiologic communication.
The communication as a system.
The communication axioms.
The communication levels.
The feedback.
Communication channels, messages, codes and other tools.
Communication processes.
Communication semantics.
The verbal and non verbal communication.
Communication in senology.
Therapeutic relationship.
The relation between communication and behaviour in healthcare settings.
The essential attitudes for an active listening.
The touch and its importance in the therapeutic relationship.
Communication with the hospitalized child.
The relationship between healthcare professionals, the patient and the family

Full programme

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 Ginestra, A.; Venere. A.; Vignera .R., (2015) Elementi di comunicazione per le professioni sanitarie– FrancoAngeli;
 Schiavon .F., Guglielmi .G., Rotondo. A. (2015) La comunicazione radiologica nella società del benessere - Springer;
 Mastronardi .V. M., (2016) Manuale di comunicazione non verbale - Carrocci Faber
 Jonathan Silverman – Suzanne Kurtz – Juliet Draper (2015) Competenze per comunicare con i Pazienti –Piccin

Teaching methods

Cooperative learning lab

Assessment methods and criteria

Written test as per the teaching programme.

Other information

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