Learning objectives
The aim is to introduce a new approach to study the health system that nowadays has to deal with problems more related to management and organization than clinic issues.
The core aspects of organizational and human resources psychology will be applied to healthcare context with the aim of providing tools for diagnosis and development of the new professional roles that operate in this context. These tools can be useful for health systems governance.
Course unit content
Leadership
Conflict
Communication
Competences, performance, potential and their assessment
The instruments of the assessment of human resources
Human Resource Development and Support Interventions Presentation of researches conducted in the health contexts
Bibliography
-Levati, W., Saraò, M.V. (2001). Psicologia e Sviluppo delle Risorse Umane nelle Organizzazioni. Milano: Franco Angeli.
.Sarchielli, G., Fraccaroli, F. (2010). Il legame psicologico tra individuo e lavoro. In. Sarchielli, G. e Fraccaroli, F. (1998). Introduzione alla psicologia del lavoro. Bologna: Il Mulino.
-Panari, C., Levati, W., Alfieri, E., Tonelli, M., Bonini, A., Artioli, G. (2015). La mappatura del ruolo come nuovo approccio di lettura di due professionisti ospedalieri: l’infermiere e l’operatore sociosanitario. Mecosan, 94,67-95.
Teaching methods
Front lessons and discussion of research data.
Planning of intervention for the management
Assessment methods and criteria
Written examination with open and closed questions.
