Learning objectives
Training and development objectives:
The goal of the course is to provide the theoretical concepts and tools for analyzing statistical and the definition of indicators for the assessment of the social phenomena and health services.
In particular, with an interactive teaching based on examples and exercises, it will discuss about the methods to define indicators to analyze in the local context and for evaluating the services and projects and organizational performance
Full programme
- The first part will cover topics related to:
• Link organizational goals, measurement, evaluation performance
• The measurement of health and social phenomena
• Definition and methodological principles related to social indicators (validity and reliability)
• Indicators and Measurement
• Type of indicators and context delivery
• Brief overview of multivariate analysis techniques and Association: factorial, clusters, MDS, time series.
• Multidimensional evaluation and analysis of organizational and individual performance (BSC)
- In the second part will detail the use of the indicators with precise examples with respect to the drafting of reports or to the definition of programs in relation to the various areas of activity:
• Hospital Care
• The case studies and analysis of production
• Use of Barber and Gandy nomograms
• Territorial Support
• Consumer Indicators
• Evaluation of the supply density
• Indicators related to waiting times
• Social Care Area
• Indicators for the evaluation of disability and the care burden
• Rating Scales for the assessment of attitudes and behaviors
• Area of organizational performance
• Indicators for process evaluation and outcome
• Multidimensional Rating
Bibliography
Reference books for the oral examination (path 1)
For everyone:
> Slide "Indicatori socio-sanitari"
> Hypothesis 1 - Indicators
> A text to be chosen among the following:
Epidemiologia e Prevenzione, 19-20, 1983, oppure
› Bezzi C, Cannavò L, Palumbo M., Costruire e usare indicatori nella ricerca sociale e nella valutazione, FrancoAngeli, Milano, 2010
Hypothesis 2 - Analysis of health services
> A text to be chosen among the following
› Franci A., Bruscaglia G., La statistica e la gestione dei servizi socio-sanitari, Maggioli, Rimini, 1987, oppure
› Franci A., ed altri, Strumenti operativi per la gestione delle USL, Edizioni Montefeltro, Urbino, 2001
Hypothesis 3 - Multivariate Statistical Analysis
> A text to be chosen among the following:
› Fabbris L., Statistica multivariata, McGraw-Hill, Milano, 1997 , oppure
› Delvecchio F., Statistica per la ricerca sociale, Cacucci, Bari, 2000, oppure
› Lantieri, Risso, Ravera, Statistica medica per le professioni sanitarie, McGraw Hill, 2004
Hypothesis 4 - Health Statistical Analysis
› Colton T., Statistica in medicina, Piccin, Padova, 1991
Hypothesis 5 - Health Statistical Analysis
› Cifalinò A., Misurazione delle performance aziendali e valutazione della formazione,
Angeli, Milano, 2012,
› Baraldi S., Il Balanced scorecard nelle Aziende sanitarie, McGraw-Hill, Milano, 2005,
Capp. 5,6,7,8
Teaching methods
Frontal and interactive lessons. Exercises. Assignment
Assessment methods and criteria
Oral examination or oral dissertation project to be agreed with the teacher
