Teaching quality

Quality Assurance is an indispensable process that involves all those who work in the University, in which each individual's progress benefits the entire University and stimulates a fruitful confrontation to which it is necessary to aspire in order to make the social role played by the University effective and concrete.


  • defining quality policies in harmony and synergy with the University's strategic guidelines and reliable and robust procedures through which the governing bodies can implement them;
  • implementing activities to ensure the effectiveness and efficiency of all the University's internal processes, first and foremost in the service of the quality of education and research;
  • creating awareness in all those who work in the University so that everyone's tasks are carried out competently and promptly, the services provided are effective, and a record is kept of what has been done to monitor and measure results.

For more information on Quality Assurance, please visit this page: https://www.unipr.it/AQ

Student Opinion Survey Questionnaire (OPIS)

The Student Opinion Survey Questionnaire (OPIS) is a tool designed to detect student opinion with a view to improving teaching, quality and the organisation of degree courses and is an integral part of the assessment system; for students it is an important opportunity to make their voices heard and actively participate in the life of their course, as a guarantee of better Quality Assurance: for this reason the University recommends that it is filled in punctually and accurately.

It is advisable to complete the student opinion survey questionnaires (OPIS) before the end of the lecture cycle; for students who have not previously taken the assessment, the Esse3 computer system requires mandatory completion of the questionnaires when registering for the examination. Useful information in the OPIS Presentation Slides

For more information on OPIS questionnaires, please visit the following page: https://www.unipr.it/didattica/i-corsi-di-studio/compilazione-del-questionario-di-valutazione-della-didattica-line

Organisation and responsibility for Course QA

Quality Assurance of Study Courses (CdS) is a constituent element of the management, monitoring and measurement of the dynamics governing teaching, knowledge and know-how.
Study courses, in particular, are at the heart of the educational mission of higher education institutions. They are designed through the design of one or more output figures, defined through the identification of their scientific, cultural and/or professional characteristics and, consistently, of the training paths leading to the acquisition of the specific knowledge and skills associated with the output profiles.
Course design must involve students and external stakeholders most appropriate to the character and objectives of the course. The external stakeholders of the study course include all the actors and organisations and institutions potentially interested in the cultural and professional profile of the graduates designed by the study course (organisations representing the production of goods and services, the professions and/or - if considered relevant to the project - scientific societies, research centres, academic and cultural institutions of national or international relevance, etc.). Where functional for the proposed project, stakeholders may be represented by a Steering Committee, consisting of a representation of the Department's faculty and representatives from the world of work, culture and research representing the stakeholders of one or more study courses.
Degree courses should be constantly updated, reflecting the most advanced knowledge in the disciplines, also with a view to the continuation of studies in subsequent cycles, ensuring interchange with the world of research and the world of work.

For the purposes of Quality Assurance, each course of study is required to
- apply, as far as it is competent, the policies and general guidelines for Quality established by the Governing Bodies; 
- carry out self-assessment and review activities of its own training pathway and of the management of the study course according to the analyses reported in the annual report of the Joint Committee of Teachers and Students (CPDS) and of the data provided by ANVUR, the Evaluation Committee and the Management and Control division also comparing itself with similar courses of study with a view to benchmarking; 
- promoting continuous improvement and evaluating its effectiveness; 
- implementing the evaluation of teaching in accordance with the University's arrangements.

The Course Council, through its President, is also responsible for the information reported in the ANVUR documents (SUA-CdS, Annual Monitoring Form, Cyclic Review Report).
To this end, each study course establishes a Review Group (RG) consisting of figures from within the study course itself, who are able to contribute to the evaluation of the course from different perspectives (teaching staff, technical-administrative staff, students). The Review Group normally consists of the study course President, the study course Quality Assurance Manager (RAQ), a student representative and an Education Manager from the study course's Department. The Review Group has the task of guiding the study course towards the goal of continuous improvement of its results. The Review Group manages the self-evaluation process, i.e. the process by which the study course monitors its own performance and evaluates its own results, also in accordance with the guidelines established by ANVUR.

In the course of the self-evaluation process, the Review Group examines everything that may contribute to the analysis of the study course results and, in particular:
- the annual report provided by the Joint Committee of Teachers and Students of reference; 
- the report of the Evaluation Committee; 
- the progress of students' careers; 
- the availability of context services (tutoring, internationalisation, orientation, internships, etc.); 
- consultation with the socio-economic system of reference (including the Steering Committee, sector studies, specific meetings with social partners, etc.); 
- the availability of resources (human and infrastructural); 
- student opinion on teaching, the organisation of the course of study and the training pathway; 
- any other report provided by the Quality Assurance Manager, the Education Manager and the Coordinator/Responsible for the Education Quality Service. 

The work of the Review Group takes the form of the compilation of an Annual Monitoring Form and the drafting of the Cyclical Review Report, which is discussed within the Council of the relevant study course and forwarded to the University Quality Assurance Committee and the University Evaluation Committee.

Finally, the Quality Assurance Manager (RAQ) has the function of monitoring and verifying the proper implementation of the improvement actions approved by the course council. The RAQ is identified from among the course teaching staff members.

In this context, the role of the Departments, which are key organisational structures for carrying out scientific research, teaching and training activities, as well as for the transfer of knowledge and innovation and for related or ancillary external activities, is of primary importance. The Director and the Departmental Council represent the Departmental Governing Bodies responsible for defining the Quality Assurance Policies for Departmental Research and Teaching.

Within each department, the various operational and liaison bodies between the department and the University Quality Assurance Committee are established.
Organisation of the Department

Departmental Quality Assurance Joint

Committee of Teachers and Students

The documentation relating to the Departmental Quality Assurance objectives and the annual report on the activities of the Departmental Quality Assurance Joint Committee is accessible at https://sea.unipr.it/it/dipartimento/qualita-di-dipartimento.

Work scheduling and implementation deadlines for initiatives

The quality assurance of the study course consists in the implementation of the Quality Assurance Model proposed and coordinated by the Quality Assurance Committee and in the planning and implementation of corrective actions, the effectiveness of which is assessed annually by analysing the performance of the indicators in the Annual Monitoring Form and, in depth, periodically in the Cyclical Review Report.
Corrective actions under the control of the department and/or course of study are planned according to the organisational and management arrangements of the department and/or course of study and are coordinated and monitored by the Quality Assurance Manager (RAQ).

The study course appoints an internal Review Group (RG) whose activities are organised as follows:
- annually drafts the SUA-CdS for the following academic year;
- annually drafts the SUA-CdS for the following academic year;
- periodically verifies the status of implementation of the improvement measures proposed in the Cyclical Review Report and assesses the overall progress of students' careers, based on the data provided by ANVUR.

The general planning of Quality Assurance activities leads to daily contact activities with student representatives, tutors, teaching staff members and staff in the Academic Office and central offices. In correspondence with deadlines for documents or fulfilments (review, SUA form, beginning and end of semesters, examination and graduation sessions), activities intensify and take the form of drafting texts or collecting information.

A first Cyclical Course Review Report was conducted in January 2016, setting a number of mid-term targets.

As of October 2017, a second Cyclic Review Report was prepared and finalised in December 2018, and approved by the Course Council.
Within this second report, the results achieved, and those partially achieved, with respect to what was established only one year and nine months earlier within the first Cyclical Review Report were reported, and at the same time new and 'adapted' specific objectives were set within the second Cyclical Review Report itself.
The realisation of the set objectives is constantly monitored by the Review Group and the Course Council, to which progress is reported periodically.

From October 2017 to date, a varied series of activities in support of the above-mentioned objectives have been implemented, also with the active support of the Steering Committee, with which we have had fruitful discussions.

As part of the PRO3 2016-2018 three-year planning, a number of objectives were also set as priorities for the coming years, namely:
- an increase in the number of ECTS credits obtained in the first year of the course, in order to make it easier to obtain a degree; 
- an increase in the number of ECTS credits obtained abroad; 
- an intensification of meetings with the CLEM Steering Committee, in order to more incisively and promptly intercept the requests of external stakeholders.
The above objectives have all been achieved.

Finally, it should be pointed out that the Department of Economics and Management in cooperation with the Departmental Quality Assurance Committee has drawn up a document describing the general lines of the management system for Quality Assurance (QA) of study courses and the corresponding Operational Plan. This document is accessible at https://sea.unipr.it/it/didattica/qualita-della-didattica

Finally, we would like to remind you that on 10 April 2019, the Course of Studies in Economics and Management was visited by ANVUR. The outcome was particularly positive, with an average score of 8.1.