cod. 00868

Academic year 2021/22
1° year of course - Second semester
- Olimpia PINO
Academic discipline
Psicologia generale (M-PSI/01)
Scienze umane e psicopedagogiche
Type of training activity
14 hours
of face-to-face activities
2 credits
hub: PARMA
course unit

Learning objectives

1. Knowledge and understanding capabilities.
Functioning of cognitive processes as base of the user and colleagues behavior. Verbal and non-verbal communication. Emotions. Pain representation and modulation. Stress and burnout in health settings.
2. Ability to apply knowledge and understanding. Students will be able to apply the knowledge, skills and abilities acquired in professional practice, paying maximum attention to procedures and protocols, avoiding making mistakes. Students will be able to interact with patients, and health care personnel in a courteous, professional, and respectful manner. They will be able to tolerate workloads while functioning effectively under stress with flexibility and adaptability.
3. Independence of judgment. Students will develop critical thinking skills and independent judgment. They will be able to pick up the signals and attitudes, assessing the compliance of users and knowing how to orient their attitudes towards care and prevention.
4. Communication skills. Students will be able to communicate effectively and efficiently with users and health team. They will be able to read a medical history in a culturally skilled manner, interpret non-verbal aspects of communication, establishing relationships involving cognitive and emotional processes associated with reactions to stress and pain.
5. Learning ability. Students will be able to contribute to collaborative learning environments, accepting constructive feedback from others and taking personal responsibility for making appropriate positive changes.
Students will be able to organize the work of a professional team, enhancing the motivation and skills of employees and to update from reliable sources.



Course unit content

From scientific psychology to cognitive psychology; Learning: paradigms and response conditioning. Memory: memory systems, information retrieval processes.
Prospective memory. Errors and Violations.
Pain cognition.
Communication. Emotions. The emotional competence.
Stress and burnout in health professions.

Full programme

Knowledge of pain. Cortical representation of pain
Anticipation and empathy in the perception of pain
Stress and pain modulation. Pain syndromes.
Learning. The paradigms of respondent conditioning and operant conditioning. Systematic desensitization.
Systems and forms of memory.
Prospective memory and forgetting
Errors and violations.
Errors' classification and definition.
Non-verbal communication: facial expressions, eye contact, posture.
Prosodic and paralinguistic signals.
Understanding and communication of emotions.
Psychological impact of the disease the medical professional.
Mechanisms and stress responses. Burnout


Text fo study:
M. Bassi e A. Delle Fave. (2019). Psicologia generale per le professioni sanitarie. UTET Università (only chapters: 2, 3, 5, 6).

The slides are considered as integral part of the teaching material. To download them, you need to register for the online course.
Non-attending students are reminded to check the teaching material available and the information provided through the Elly platform.

Teaching methods

Lectures will be held on-site in compliance with safety standards, provided that further instructions on the ongoing health emergency are not implemented. Supporting material will be available on the specific, student-reserved platform (Elly) and will include slide presentations, audio-video aids or video-recording of the lectures.
Similarly, video tutorial may accompany the lessons and will be uploaded on Elly platform with the aim to actively involve students.

Assessment methods and criteria

The oral evaluation will contribute to ascertain the attainment of all the objectives of the course.
Questions tend to check whether the student has attained a foundation of knowledge and a understanding of what was discussed. The evaluation will be derived from the accuracy levels achieved for each training goal. The final grade corresponds to the average of the modules' marks (rating scale of 0-30).

Students with SLD/BSE can contact Le Eli-che for support addressed to
students with disabilities, D.S.A., B.E.S. ( eli-che-supporto-studenti-con-disabilita-dsa-bes).

Other information

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