By the end of the module students will have developed theoretical knowledge about the key concepts and skills that are necessary to develop good practices of intercultural communication.
KNOWLEDGE AND UNDERSTANDING
- Knowing the interdisciplinary foundations of Intercultural Communication as a research field, as well as the key features of the functionalist and the constructionist approaches.
- Understanding the complex relations among culture, mind and language, as well as the main theoretical stances and the advances of the research on these topics.
APPLYING KNOWLEDGE AND UNDERSTANDING
- Applying the key notions of intercultural communication to reflect upon one's personal experience and the formation of one's cultural identity.
- Applying the tools of intercultural communication to analyze case studies and identify potential causes of intercultural conflict.
- Identifying the differences of the main approaches to the study of intercultural communication.
- Appreciating the pros of these approaches, as well as their potential disadvantages.
- Developing strategies for inclusive communication, avoiding bias and cultural stereotypes.
- Developing awareness of the different types of competences involved in interpersonal communication.
- Developing the following soft skills: observation and self-observation, assessment and self-assessment, personal awareness, use of emotional resources to better understand others (e.g. empathy, active listening skills, open-mindedness, perspective shift).