Vai al contenuto principale Vai al footer
Università degli Studi di Parma Università degli Studi di Parma
Degree course in
Computer science
Università degli Studi di Parma
Department of Mathematical, Physical and Computer Sciences

INFORMATION SYSTEMS II
cod. 1000029

Academic year 2016/17
3° year of course - Second semester
Professor
NOT ASSIGNED
Academic discipline
Informatica (INF/01)
Field
Discipline informatiche
Type of training activity
Characterising
56 hours
of face-to-face activities
6 credits
hub: PARMA
course unit
in - - -
lectures timetable unavailable
exam calls
Print

Learning objectives

understanding of the processes of management of enterprise information systems

Prerequisites

no

Course unit content

theory
Information Systems: conceptual foundations
Elements of: Information systems and their role in the enterprise, information systems architectures.
the role of ict in the organization
structuring the organization, time horizon, confiniorganizzativi, analysis of the role of ICT (matrix functional impacts, the BPR of SAP, e-supply chain)
the role of the ICT strategy
approaches to the use of ict (strategic use, information intensity of Porter Millar), impacts on the ICT sector, ICT in competitive strategies (differentiation, cost focus)
technologies, processes, strategies
the degree of technological integration of ICT solutions, computer operating systems, computer systems directional matrix technology-process-and technology-business-process strategies
management process of the SI
planning, development, current management, check-up. Outsourcing of IS
modules with laboratory exercises
2.0 The company
2.0 definitions. tools of Web 2.0 social bookmarking, forums, tagging, wikis, miniwiki, blogs, microblogs. 2.0 Impacts on business functions. Risks and opportunities for the company. The platform and collab-
Customer Relationship Managent

CRM definitions and benefits. The CRM in company IT. The main components and their operational application. The evolution of CRM. Business intelligence and CRM. The Market-leading products in the laboratory




real cases
1
implementing and managing a software product for the field of webtv
2
the information system of an online magazine: creation and management of multimedia content.
3
the information system for the new goals of marketing: information management on the web, online community, social networks
4
Systems for monitoring and analysis of online information

Full programme

- - -

Bibliography

"Sistemi per la gestione dell'informazione" M. Tagliavini, A.Ravarini, D.Sciuto. Apogeo "Sistemi informativi e aziende in rete"G.Bracchi, C.Francalanci,G.Motta. McGraw-Hill

Teaching methods

lectures, lab exercises

Assessment methods and criteria

written and oral examinations

Other information

- - -

2030 agenda goals for sustainable development

- - -

Contacts

Toll-free number

800 904 084

Student registry office

E. segreteria.scienze@unipr.it
T. 0521 90 5116

Quality assurance office

Education manager
dr. Claudia Buga
T. 0521 90 2842
Office e-mail: smfi.didattica@unipr.it
Manager e-mail: claudia.buga@unipr.it

President of the degree course

Prof. Alessandro Dal Palù
E. alessandro.dalpalu@unipr.it

Faculty advisor

Prof. Vincenzo Arceri
E. vincenzo.arceri@unipr.it

Career guidance delegate

Prof. Roberto Alfieri
E. roberto.alfieri@unipr.it

Tutor Proffesors

Prof. Enea Zaffanella
E. enea.zaffanella@unipr.it

Erasmus Delegates

Prof. Roberto Bagnara
E. roberto.bagnara@unipr.it
Student tutor dr. Anna Macaluso
E. anna.macaluso@studenti.unipr.it

Quality assurance manager

Prof. Roberto Alfieri
E. roberto.alfieri@unipr.it

Internships

Prof. Roberto Alfieri
E. roberto.alfieri@unipr.it

Tutor students

Tutor a.a. 2021-2022 dr. Francesco Manfredi
E. francescosaverio.manfredi@studenti.unipr.it

Student representatives: 
Greta Dolcetti 
Massimo Frati
Davide Tarpini