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Università degli Studi di Parma Università degli Studi di Parma
Second cycle degree course in
Finance and risk management
Università degli Studi di Parma
Department of Economics and Management

Teaching quality

Quality Assurance is an indispensable process that involves all those who work in the University, in which each individual's progress benefits the entire University and stimulates a fruitful confrontation to which it is necessary to aspire in order to make the social role played by the University effective and concrete.

"QUALITY ASSURANCE" means:

  • defining quality policies in harmony and synergy with the University's strategic guidelines and reliable and robust procedures through which the governing bodies can implement them;
  • implementing activities to ensure the effectiveness and efficiency of all the University's internal processes, first and foremost in the service of the quality of education and research;
  • creating awareness in all those who work in the University so that everyone's tasks are carried out competently and promptly, the services provided are effective, and a record is kept of what has been done to monitor and measure results.

For more information on Quality Assurance, please visit this page: https://www.unipr.it/en/AQ

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Student Opinion Survey Questionnaire (OPIS)

The student opinion survey questionnaire (OPIS) is a tool designed to detect student opinion with a view to improving teaching, quality and the organisation of study courses and is an integral part of the evaluation system. For students, it is an important opportunity to make their voice heard and actively participate in the life of their course of study, as a guarantee of better Quality Assurance: this is why the University recommends that it be filled in punctually and accurately.

More information on the OPIS questionnaires can be found on the following page: https://www.unipr.it/en/didattica/i-corsi-di-studio/compilazione-del-qu…

Organisation and responsibility for Course QA

The Quality Assurance of Study Courses (CdS) is a constituent element of the management, monitoring and measurement of the dynamics governing teaching, knowledge and know-how.
Study courses, in particular, are at the heart of the educational mission of higher education institutions. They are designed through the design of one or more output figures, defined through the identification of their scientific, cultural and/or professional characteristics and, consistently, of the training paths leading to the acquisition of the specific knowledge and skills associated with the output profiles.
Course design involves students and external stakeholders appropriate to the character and objectives of the course at a consultative level. External stakeholders were consulted as potentially interested in the cultural and professional profile of the graduates of the study course (organisations representing the production of goods and services, the professions and/or - if considered relevant to the project - scientific societies, research centres, academic and cultural institutions of national or international relevance, etc.). Where functional for the proposed project, stakeholders may be represented by a Steering Committee, consisting of a representation of the Department's faculty and representatives from the world of work, culture and research representing the stakeholders of one or more study courses.
Documentation relating to the Department's QA objectives and the annual report on QPD activities is accessible on the following web pages:

Course of Study - Review Group - Quality Assurance Manager

For the purposes of Quality Assurance, each student body is required to:

  • apply, as far as it is concerned, the policies and general guidelines for quality established by the governing bodies;
  • carry out self-assessment and review of its training and management of the student body on the basis of the analyses reported in the annual report of the CPDS and the data provided by ANVUR, the Evaluation Committee and the Management Control division, also comparing itself with similar Committees with a view to benchmarking;
  • to promote continuous improvement and assess its effectiveness;
  • to implement the evaluation of teaching in accordance with the University's arrangements.

The Course Council, through its President, is also responsible for the information reported in the ANVUR documents (SUA-CdS, Annual Monitoring Form, Cyclic Review Report).
To this end, each school establishes a Review Group (RG) composed of figures from within the course itself who are able to contribute to the evaluation of the course from various points of view (teaching staff, technical-administrative staff, students). The Course Council normally consists of the Course President, the Quality Assurance Manager (RAQ), a student representative and an Education Manager from the School's Department. The Review Group has the task of guiding the CoS towards the goal of continuous improvement of its results. The Review Group manages the process of self-evaluation, i.e. the process by which the CdS monitors its own performance and assesses its own results, also in accordance with the guidelines established by ANVUR.
During the self-evaluation process, the Review Group takes into consideration anything that can contribut to the analysis of the degree course results, in particular:

  • the annual report copiled by the related Joint Committee of Teachers and Students;
  • the Evaluation Committee report;
  • the progress of students' careers;
  • the availability of specific services (tutoring, internationalisation, guidance, internships, etc.);
  • consultation with the socio-economic system of reference (including the Steering Committee, sector studies, specific meetings with the social partners);
  • availability of resources (human and infrastructural); student opinion on teaching, the organisation of the degree course and the training pathway;
  • any other information provided by the RAQ, the Educational Manager and the Coordinator/Responsible for the teaching quality service

The work of the Review Group involves the compilation of an Annual Monitoring Form and the drafting of the Cyclic Review Report, which is discussed by the Committee of the reference student body and forwarded to the PQA and the University Evaluation Committee.

Finally, the Quality Assurance Manager (RAQ) has the function of monitoring and verifying the correct implementation of the improvement actions approved by the Course Council. The RAQ is identified from among the teaching staff of the CdS.

Course organisation, GdR and RAQ