Quality of teaching

Quality Assurance is an indispensable process that involves all those who work in the University, in which each individual's progress benefits the entire University and stimulates the kind of fruitful debate the university must aspire to in order to ensure its social role is effective and tangible.

"QUALITY ASSURANCE" means:

  • defining quality policies that are aligned with the University's strategic directions, and reliable and robust procedures through which the governing bodies can implement them;
  • implementing activities to ensure effectiveness and efficiency in all the University's internal processes, first and foremost in the service of the quality of education and research;
  • creating awareness in all those who work in the University so that everyone's tasks are carried out competently and promptly, the services provided are effective, and a record is kept of what has been done to monitor and measure results.

For more information on Quality Assurance, please consult this page: https://www.unipr.it/en/AQ

Student Opinion Survey Questionnaire (OPIS)

The Student Opinion Survey Questionnaire (OPIS) is a tool designed to detect student opinion with a view to improving teaching, quality and the organisation of degree courses and is an integral part of the assessment system; for students it is an important opportunity to make their voices heard and actively participate in the life of their course, as a guarantee of better Quality Assurance: for this reason the University recommends that it is filled in punctually and accurately.

For more information on OPIS questionnaires, please visit the following page: https://www.unipr.it/en/didattica/i-corsi-di-studio/compilazione-del-qu…

Organisation and responsibility for Course QA

The Quality Assurance of Degree Courses (CdS) is a constituent element of the management, monitoring and measurement of the dynamics governing teaching, knowledge and know-how.
Degree courses are at the heart of the educational mission of higher education institutions. They are designed through the identification of the ideal kind(s) of graduate profile in terms of scientific, cultural and/or professional characteristics and, consistently, of the training paths leading to the acquisition of the specific knowledge and skills associated with such profiles.
Course design must involve the students and external stakeholders most appropriate to the character and objectives of the course. The external stakeholders of the degree course include all the actors, organisations and institutions potentially interested in the cultural and professional profile of the graduates drawn by the degree course (organisations representing the production of goods and services, the professions and/or - if considered relevant to the project - scientific societies, research centres, academic and cultural institutions of national or international relevance, etc.). Depending on the proposed project, stakeholders may be represented by a Steering Committee, comprising a representation of the Department's faculty and representatives from the world of work, culture and research representing the stakeholders of one or more degree course.

Documentation relating to the Department's QA objectives and the annual report on QPD activities is accessible on the following web pages: 


The Course Council, through its President, is also responsible for the information reported in the ANVUR documents (SUA-CdS, Annual Monitoring Form, Cyclical Review Report).
To this end, each degree course sets up a Review Group (GdR) made up of figures from within the course itself, able to contribute to the evaluation of the course from different points of view (teaching staff, technical-administrative staff, students). 
In the course of the self-assessment process, the GdR examines everything that can contribute to the analysis of the results of the degree course, and in particular:

  • the annual report provided by the relevant Joint Professor/Instructor and Student Committee;
  • the report of the Evaluation Committee;
  • the progress of students' careers;
  • the availability of contextual services (tutoring, internationalisation, guidance, internships, etc.);
  • consultation with the relevant socio-economic system of (including the Steering Committee, sector studies, specific meetings with social partners);
  • availability of resources (human and infrastructural);
  • students' opinions on teaching, on the organisation of the course and on the curriculum;
  • any other information provided by the RAQ, the Education Manager and the Quality Assurance Office Coordinator/Manager.

The work of the Review Group takes the form of the compilation of an Annual Monitoring Form and the drafting of the Cyclical Review Report, which is discussed within the Council of the relevant degree course and forwarded to the University Quality Assurance Body (PQA) and the University Evaluation Committee.

Finally, the Quality Assurance Manager (RAQ) has the function of monitoring and verifying the correct implementation of the improvement actions approved by the Course Council. The RAQ is selected from among the teaching staff of the degree course.

Course Organisation, GdR and RAQ

Work scheduling and implementation deadlines for initiatives

The quality assurance of the degree course consists in the implementation of the QA Model proposed and coordinated by the Quality Assurance Body and in the planning and implementation of corrective actions, the effectiveness of which is assessed annually through the analysis of indicator trends in the Annual Monitoring Form and, in depth, periodically in the Cyclic Review Report.
Corrective actions under the control of the Department and/or the degree course are planned according to the organisational and management arrangements of the Department and/or the degree course and are coordinated and monitored by the Quality Assurance Manager (RAQ).

The degree course appoints an internal Review Group (GR) whose activities are organised as follows:
- annually drafts the SUA-CdS for the following academic year;
- annually drafts the SUA-CdS for the following academic year;
- periodically verifies the status of implementation of the improvement measures proposed in the Cyclical Review Report and assesses the overall progress of students' careers, based on the data provided by ANVUR.

The general planning of Quality Assurance activities leads to daily contact activities with student representatives, tutors, teaching staff and staff in the Academic Office and central offices. In correspondence with deadlines for documents or fulfilments (review, SUA form, beginning and end of semesters, examination and graduation sessions), activities intensify and take the form of drafting texts or collecting information.

Finally, it should be pointed out that the Department of Economics and Business Sciences in cooperation with the Departmental Quality Assurance Body has drawn up a document outlining the management system for Quality Assurance (QA) of degree courses and the corresponding Plan. This document is accessible at https://sea.unipr.it/it/didattica/qualita-della-didattica