Learning objectives
At the end of the course the student should have achieved the specific knowledges and practical competences to make efficient the communication and improve the interpersonal relations. Avoiding and reducing contentious relationships and facing in a convenient way the critical and risk situations.
Prerequisites
High scool diploma
Course unit content
The communication and its complex definition;
- communication and interpersonal relations;
- communication and life context;
- pragmatical communication;
- from communication to communication competence: how to maintain an effective communication also in critical and risk situations.
Full programme
- communication and its complex definition;
- communication and interpersonal relations;
- communication and life context;
- pragmatical communication;
- from communication to communication competence: how to maintain an effective communication also in critical and risk situations.
Bibliography
- 2009, Ferrari M.G., E’ possibile comunicare?, Unicopli, Milano
- 1971, Watzlawick P., Beavin J. H., Jackson Don D., Pragmatica della comunicazione umana (solo il secondo capitolo), Astrolabio, Roma
- 1987, Smelser N. J., Manuale di sociologia, (prima e terza parte), Il Mulino, Bologna
Teaching methods
Lessons and group exercises.
Assessment methods and criteria
Written test. Four open questions to be answered in une hour about the texts and topics treated in the lessons.
Other information
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2030 agenda goals for sustainable development
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