Learning objectives
The aim of the course is to provide students the ability to understand
how information systems fit into the structures of
business organizations and in particular:
- The structure and the evolution of computing systems-oriented to organizations.
- The management of business processes through information technology.
- The role of the Internet in business processes.
- The basic principles of information systems security.
- The basic principles of performance evaluation of sitemi information.
The ability to apply the knowledge and understanding listed appear to be in particular:
- Analyze and describe the architecture of the computing infrastructure for business
- Analyze business processes and the needs and identify the ICT solutions.
- Assess the main security features (logical and physical) of computer systems.
- Describe and model with stochastic techniques simple systems and processes.
The course also aims to improve the autonomy of judgment and the communication
skills through the preparation of two written essays.
The first asks to compare in a synthetic way the characteristics of services
(cloud, backup, BI) offered to companies on the net.
The second asks to understand an article of the scientific literature on the issues of performance evaluation,
to it analyze critically.
Prerequisites
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Course unit content
Information systems
1.1. From mainframes to clusters, architectures
1.2. Engineering of business processes
1.3. Management information systems
2.1. Introduction to security issues in distributed systems
2.2. Private key encryption and public key encryption
2.3. Digital Signature, Authentication, Authorization.
3.1. Introduction to performance evaluation
3.2. Stochastic models
3.3. Petri nets
3.4. Stochastic Petri nets, GSPN
3.5. Queuing networks, models of systems to networks of queues.
Full programme
Information systems (32 hours)
1.1. From mainframes to clusters, architectures levels (8 hours)
1.1.1. Evolution of computer systems (mainframe, distributed architectures, clusters, virtualization,
grid, cloud computing, mobility)
1.1.2. Architectures levels (client-server, web-services, ...)
1.1.3. Management systems - computing centers - Green computing
1.2. Engineering of business processes (12 hours)
1.2.1. Computer system / information system
1.2.2. The value chain
1.2.3. The business processes
1.2.4. Re-engineering of business processes
1.2.5. The profiles for the computer in the company (The model EUCIP)
1.2.6. Tutorial Project
1.3. Management information systems (4 hours)
1.3.1. The pyramid of Antony
1.3.2. Data warehouse, data marts
1.3.3. OLAP systems
1.3.4. Data Mining
1.3.5. Tutorial and Example
1.4. Internet, e-business models and network services (4 hours)
1.4.1. The models of e-business
1.4.2. Business models on the net (Google)
1.4.3. Management of online advertising
1.5. Procedures for the acquisition of computer systems (4 hours)
1.5.1. Procurement procedures (CNIPA, ...)
Security (10 hours)
2.1. Introduction to security issues in distributed systems (2 hours)
2.1.1. System security, physical security
2.1.2. Attacks on computer systems - models of attack
2.2. Private key encryption and public key encryption (4 hours)
2.2.1. Introduction to cryptography and a little history
2.2.2. Streams and encryption block cipher (DES)
2.2.3. Private key encryption
2.2.4. Public key cryptography (Diffie-Hellman algorithms - RSA)
2.3. Digital Signature (2 hour)
2.3.1. Authentication, Authorization Certificate
2.3.2. Digital Signature
2.3.3. Hash algorithms
2.4. E-mail security (2 hour)
2.4.1. Security in e-mail
2.4.2. SPAM
Models and performance evaluation systems (12 hours)
3.1. Introduction to performance evaluation
3.1.1. Measurement techniques and simulation and benchmarking
3.1.2. Levels of abstraction
3.2. Stochastic models
3.2.1. Introduction to stochastic processes
3.2.2. Markov processes
3.2.3. Markov chains (discrete time and continuous time)
3.2.4. Examples and techniques for steady-state solution
3.3. Petri nets
3.3.1. Introduction to Petri Nets. Reachability graph. Types of networks
3.3.2. Models of systems using Petri nets.
3.3.3. Property
3.4. Stochastic Petri nets, GSPN
3.4.1. Timed Petri Nets
3.4.2. Introduction to the GSPN (immediate transitions, reduced reachability graph)
3.4.3. Models of systems using GSPN
3.4.4. Great-SPN
3.5. Queuing networks, models of systems to networks of queues.
3.5.1. Introduction and Definitions
3.5.2. Simple models and solutions
Bibliography
G. Bracchi, C. Francalanci, G. Motta: Sistemi informativi e aziende in rete, McGraw-Hill, 2001.
G. Bracchi, C. Francalanci, G. Motta: Sistemi informativi d’impresa, McGraw-Hill, 2010.
G. Destri: Introduzione ai sistemi informativi aziendali, MUP, 2007
Teaching methods
During the lectures the issues related to enterprise
information systems will be discussed as indicated in the program.
The last part of the course will also include exercises
oriented to the solution of stochastic models
(Petri nets and queuing networks) presented in the theoretical part.
Assessment methods and criteria
There are no intermediate tests during the course.
It will be a written test (four questions) related to the theoretical part of the course.
The students must prepare a first short report (5-6 pages) analysing and comparing business services
offered on the net (cloud computing, BI, back-up, ...).
The students must prepare a second report based on the analysis of an article on performance evaluation .
The report must also include the critical analysis of the model presented and the verification of the results.
Other information
The teaching materials is available on
lea.unipr.it
2030 agenda goals for sustainable development
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