Teaching quality

Quality Assurance is an indispensable process that involves all those who work in the University, in which each individual's progress benefits the entire University and stimulates the kind of fruitful debate the university must aspire to in order to ensure its social role is effective and tangible.


  • defining quality policies that are aligned with the University's strategic directions, and reliable and robust procedures through which the governing bodies can implement them;
  • implementing activities to ensure effectiveness and efficiency in all the University's internal processes, first and foremost in the service of the quality of education and research;
  • creating awareness in all those who work in the University so that everyone's tasks are carried out competently and promptly, the services provided are effective, and a record is kept of what has been done to monitor and measure results.

For more information on Quality Assurance, please consult this page: https://www.unipr.it/en/AQ

Student Opinion Survey Questionnaire (OPIS)

The Student Opinion Survey Questionnaire (OPIS) is a tool designed to detect student opinion with a view to improving teaching, quality and the organisation of degree courses and is an integral part of the assessment system; for students it is an important opportunity to make their voices heard and actively participate in the life of their course, as a guarantee of better Quality Assurance: for this reason the University recommends that it is filled in punctually and accurately.

For more information on OPIS questionnaires, please visit the following page: https://www.unipr.it/en/didattica/i-corsi-di-studio/compilazione-del-questionario-di-valutazione-della-didattica-line


Organisation and responsibility for Course QA

The Quality Assurance of Degree Courses (CdS) is a constituent element of the management, monitoring and measurement of the dynamics governing teaching, knowledge and know-how.
The degree courses, in particular, are at the heart of the educational mission of higher education institutions. They are designed through the identification of the ideal kind(s) of graduate profile in terms of scientific, cultural and/or professional characteristics and, consistently, of the training paths leading to the acquisition of the specific knowledge and skills associated with such profiles.
Course design must involve students and external stakeholders most appropriate to the character and objectives of the course. The external stakeholders of the degree course include all the actors, organisations and institutions potentially interested in the cultural and professional profile of its graduates (organisations representing the production of goods and services, the professions and/or - if relevant - scientific societies, research centres, academic and cultural institutions of national or international relevance, etc.). Depending on the proposed project, stakeholders may be represented by a Steering Committee, comprising a representation of the Department's faculty and representatives from the world of work, culture and research representing the stakeholders of one or more degree courses.
Degree courses should be constantly updated, reflecting the most advanced knowledge in the disciplines, also with a view to the continuation of studies in subsequent cycles, ensuring interchange with the world of research and the world of work.

Degree Course - Review Group - Quality Assurance Manager

For the purposes of Quality Assurance, each degree course is required to:

  • apply, within its own remit, the policies and general guidelines for Quality established by the governing bodies;
  • carry out self-assessment and reviews of its course curriculum and management based on the analyses reported in the annual report of the (CPDS) and the data provided by ANVUR, the Evaluation Committee and the Management Control division, also comparing itself with similar degree courses with a view to benchmarking;
  • promote continuous improvement and assess its effectiveness;
  • implement the evaluation of teaching in accordance with the provisions of the University.

The Course Council, through its President, is also responsible for the information reported in the ANVUR documents (SUA-CdS, Annual Monitoring Form, Cyclical Review Report).
To this end, each course sets up a Review Group (GdR) made up of figures from within the course itself, able to contribute to the evaluation of the course from different points of view (teaching staff, technical-administrative staff, students). The Review Group is normally composed of the Course President, the Quality Assurance Manager  (RAQ), a Student Representative and an Education Manager from the course department. The Review Group has the task of guiding the course towards the goals of continually improving its results. The GdR manages the process of self-evaluation, i.e. the process by which the degree course monitors its own performance and assesses its own results, also in accordance with the guidelines established by ANVUR.

In the course of the self-assessment process, the GdR examines everything that can contribute to the analysis of the results of the degree course, and in particular:

  • the annual report provided by the relevant Joint Teacher-Student Committee;
  • the report of the Evaluation Committee;
  • the progress of students' careers;
  • the availability of contextual services (tutoring, internationalisation, guidance, internships, etc.);
  • consultation with the relevant socio-economic system of reference (including the Steering Committee, sector studies, specific meetings with social partners);
  • availability of resources (human and infrastructural);
  • students' opinions on teaching, on the organisation of the course and on the curriculum;
  • any other information provided by the RAQ, the Education Manager and the Quality Assurance Office Coordinator/Manager.

The work of the Review Group takes the form of the compilation of an Annual Monitoring Form and the drafting of the Cyclical Review Report, which is discussed within the relevant Course Council and forwarded to the University Quality Assurance Body (PQA) and the University Evaluation Committee.
Finally, the Quality Assurance Manager (RAQ) has the function of monitoring and verifying the correct implementation of the improvement actions approved by the Course Council. The RAQ is selected from among the teaching staff of the degree course.
A detailed description of the organisation and responsibility for quality assurance of the degree course can be found in the document (attached) 'Quality Assurance Management System of the Degree Courses of the Department of Engineering and Architecture' approved by the Departmental Council on 26 February 2018. In particular, the management, review and improvement processes are described and organised under the headings:
- Process 1: Defining the demand for training: planning and updating

- Process 2: Definition of Learning Objectives and Expected Learning Outcomes: design and updating

- Process 3: Design/updating and management of the training process

- Process 4: Delivery of the training process

- Process 5: Annual monitoring and cyclical review

Each Process is divided into several specific points defined in terms of purpose, primary and secondary responsibility, procedures for carrying out the activity, and time frame.

Work scheduling and implementation deadlines for initiatives

The quality assurance of the degree course consists in the implementation of the QA Model proposed and coordinated by the Quality Assurance Body and in the planning and implementation of corrective actions, the effectiveness of which is assessed annually through the analysis of indicator trends in the Annual Monitoring Form and, in depth, periodically in the Cyclic Review Report. Specifically, a detailed description of the organisation and responsibility for quality assurance of the degree course can be found in the document attached 'Quality Assurance Management System of the Degree Courses of the Department of Engineering and Architecture' approved by the Departmental Council on 26 February 2018 (see link https://www.dia.unipr.it/it/dipartimento/qualita-di-dipartimento/qualita-della-didattica). This document sets out for the various QA activities the time frames and the primary and secondary responsible parties for these activities.
Corrective actions under the control of the Department and/or the degree course are planned according to the organisational and management arrangements of the Department and/or the degree course and are coordinated and monitored by the Quality Assurance Manager (RAQ).

The degree course appoints an internal Review Group (GdR) whose activities are organised as follows:
- annually drafts the Annual Monitoring Form for the following academic year;
- annually collaborates with the Course President in the drafting of the SUA-CdS for the following academic year;
- periodically verifies the state of implementation of the improvement measures proposed in the Cyclical Review Report and assesses the overall trend of students' careers, on the basis of the data provided by ANVUR.

Scheduling with time frames defined by the university that have an important impact on the subsequent proactive and corrective actions of the course relate to:
- the compilation of the Annual Report of the Joint Teacher-Student Committee: this report is made available to the degree course by December of each year; - the compilation of the Annual Report of the Evaluation Committee: this report is usually made available to the degree course in April of year X relating to academic year (X-2)/(X-1) [the latest report available is dated 23 October 2019 and is an update of the report dated 18 April 2019, see https://www.unipr.it/nucleovalutazione ].

The main work schedule of the degree course is as follows:

1. Training Demand Survey to be carried out in cooperation with the degree course Steering Committee: usually by 31 December each year.
2. Definition/update of training objectives: when necessary by 31 January.
3. Redesigning the educational offer: every year, if necessary, within the ministerial deadlines for the modification of the organisational frameworks.
4. Harmonisation of course unit programmes: annually by 30 June (this is also the deadline for annually updating the course unit syllabi; in 2020 the deadline was 15 July '20). Harmonisation is usually agreed upon in talks between teaching staff and with the involvement of the course RAQ and the President.
5. Updating of syllabi for the following academic year: each year by 30 June (in 2020 postponed to 15 July '20).
6. Evaluation, by the RAQ and under the supervision of the Course President, of student questionnaires: every year by 31 October.
7. Completion of the SUA-CdS: every year according to ministerial deadlines, normally between the end of May and the beginning of June.
8. Completion of the Annual Monitoring Form: annually by 31 October.
9. Meetings of the Review Group: at least once a year in September/October for the analysis of the degree course indicators and drafting of the Annual Monitoring Form (SMA); further meetings are planned in coordination with the activities of the Cyclic Review Report.