Teaching quality

Quality Assurance is an indispensable process that involves all those who work in the University, in which each individual's progress benefits the entire University and stimulates a fruitful confrontation to which it is necessary to aspire in order to make the social role played by the University effective and concrete.

QUALITY ASSURANCE means: defining quality policies in harmony and synergy with the University's strategic guidelines and reliable and robust procedures through which the governing bodies can implement them; implementing activities to ensure the effectiveness and efficiency of all the University's internal processes, first and foremost in the service of the quality of education and research; creating awareness in all those who work in the University so that everyone's tasks are carried out competently and promptly, the services provided are effective, and a record is kept of what has been done to monitor and measure results.
For more information on Quality Assurance, please visit this page: https://www.unipr.it/AQ

Student opinion survey questionnaire (OPIS)

The student opinion survey questionnaire (OPIS) is a tool designed to detect student opinion with a view to improving teaching, quality and the organisation of study courses and is an integral part of the assessment system; for students it is an important opportunity to make their voices heard and actively participate in the life of their course, as a guarantee of better Quality Assurance: for this reason the University recommends that it is filled in punctually and accurately.

For more information on OPIS questionnaires, please visit the following page: https://www.unipr.it/didattica/i-corsi-di-studio/compilazione-del-quest…

Organisation and responsibility for the QA of the course of study

Quality Assurance of Study Courses (CDS) is a constituent element of the management, monitoring and measurement of the dynamics governing teaching, the verification of knowledge and know-how.
Courses of study, in particular, are at the heart of the educational mission of higher education institutions. They are designed through the design of one or more output figures, defined through the identification of their scientific, cultural and/or professional characteristics and, consistently, of the training paths leading to the acquisition of the specific knowledge and skills associated with the output profiles.
Course design must involve the students and external stakeholders most appropriate to the character and objectives of the course. The external stakeholders of the study course include all the actors, organisations and institutions potentially interested in the cultural and professional profile of the graduates drawn by the study course (organisations representing the production of goods and services, the professions and/or - if considered relevant to the project - scientific societies, research centres, academic and cultural institutions of national or international relevance, etc.). Where functional to the proposed project, stakeholders may be represented by a Steering Committee, consisting of a representation of the Department's faculty and representatives from the world of work, culture and research representing the stakeholders of one or more study courses.
The documentation related to the Department's QA objectives and the annual report of QPD activities is accessible on the following web pages: 
Quality of the Department, Teaching Quality of the Department, Joint Commission of Teachers and Students (CPDS), Course of Study - Review Group - Quality Assurance officer. For the purposes of Quality Assurance, each course of study is required to: apply, as far as it is concerned, the policies and general guidelines for quality established by the governing bodies; carry out self-assessment and review of its training and management of the degree course according to the analysis reported in the annual report of the Joint Commission of Teachers and Students (CPDS) and the data provided by ANVUR, the Evaluation Committee and the Management Control Division (U.O.), also comparing itself with similar degree courses with a view to benchmarking; promoting continuous improvement and assessing its effectiveness; implementing the evaluation of teaching in accordance with the provisions of the University.
The Course Council, through its President, is also responsible for the information reported in the ANVUR documents (SUA-CdS, Annual Monitoring Form, Cyclical Review Report).
To this end, each course sets up a Review Group (RG) made up of figures from within the ourse itself, able to contribute to the evaluation of the course from different points of view (teachers, technical-administrative staff, students). 
In the course of the self-assessment process, the Governing Body examines everything that can contribute to the analysis of the results of the degree course, and in particular: the annual report provided by the reference Joint Commisssion of Teachers and Students; the report of the Evaluation Committee; the progress of students' careers; the availability of contextual services (tutoring, internationalisation, guidance, internships, etc.); consultation with the socio-economic system of reference (including the Steering Committee, sector studies, specific meetings with social partners); availability of resources (human and infrastructural); students' opinions on teaching, on the organisation of the school and on the training pathway; any other information provided by the RAQ, the Educational Manager and the Coordinator/Responsible for the teaching quality service (see paragraph X).
The work of the Review Group takes the form of the compilation of an Annual Monitoring Form and the drafting of the Cyclical Review Report, which is discussed within the Council of the relevant Course of Study and forwarded to the University Quality Assurance Committee (PQA) and the University Evaluation Committee.
Finally, the Quality Assurance Officer (RAQ) has the function of monitoring and verifying the correct implementation of the improvement actions approved by the Steering Committee of the course. The RAQ is identified among the degree course Faculty members

Work planning and implementation deadlines for initiatives

The quality assurance of the Course consists in the implementation of the QA Model proposed and coordinated by the University Quality Assurance Committee and in the planning and implementation of corrective actions, whose effectiveness is assessed annually through the analysis of the indicators in the Annual Monitoring Form and, in depth, periodically in the Cyclical Review Report.
Corrective actions under the control of the Department and/or the degree course are planned according to the organisational and management arrangements of the Department and/or the CSD and are coordinated and monitored by the Quality Assurance Manager (RAQ).

The degree course appoints an internal Review Group (RPM) whose activities are divided as follows: annually it elaborates the Annual Monitoring Form for the following academic year; annually it elaborates the SUA-CdS for the following academic year; periodically it verifies the implementation of the improvements proposed in the Cyclical Review Report and evaluates the overall trend of the students' careers, on the basis of the data provided by ANVUR.

The overall planning of QA activities leads to daily contact with student representatives, tutors, teaching staff and staff in the Academic Office and central offices. In connection with deadlines for documents or obligations (review, SUA form, beginning and end of semesters, examination and graduation sessions) activities intensify and take the form of drafting texts or collecting information.

Finally, it should be pointed out that the Department of Economics and Management, in collaboration with the departmental Quality Assurance Committee, has drafted a document describing the general outlines of the management system for Quality Assurance (QA) of study courses and the corresponding Operational Plan. This document can be accessed at https://sea.unipr.it/it/didattica/qualita-della-didattica