cod. 03075

Academic year 2019/20
1° year of course - Second semester
Olimpia PINO
Academic discipline
Psicologia generale (M-PSI/01)
"discipline generali per la formazione dell'odontoiatra"
Type of training activity
24 hours
of face-to-face activities
2 credits
hub: PARMA
course unit


Learning objectives

1. Knowledge and understanding
Functioning of cognitive (perception, attention, learning, memory, thought) and motivational (emotion, frustration and stress) processes as base of the dentistry patients behavior. Sleep. Verbal and non-verbal communication. Emotions. Pain representation and modulation. Stress and burnout in health settings.
2. Ability to apply knowledge and understanding.
Students will be able to apply the knowledge, understanding and skills acquired in dealing with psychological issues within the practice of dentistry. Students will be able to interact with patients, their families, and health care personnel in a courteous, professional, and respectful manner.
3. Independence of judgment. Students will develop critical thinking skills and independent judgment. They will be able to pick up the signals and attitudes, assessing the compliance of patients and knowing how to orient the attitudes and motivations.
4. Communication skills. Students will be able to communicate effectively and efficiently with patients, their families, and members of the health care team. They will be able to obtain a medical history in a culturally competent manner, interpret non-verbal aspects of communication, establishing therapeutic relationships involving cognitive and emotional processes associated with reactions to stress and pain in dentistry setting.
5. Learning ability. Students will be able to contribute to collaborative learning environments, accepting constructive feedback from others and taking personal responsibility for making appropriate positive changes. Students will be able to organize the work of a professional team, enhancing the motivation and skills of employees and to update from reliable sources.


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Course unit content

From scientific psychology to cognitive psychology; Main research methods; Consciousness and attention; Sleep; Learning: paradigms and response conditioning. Memory: memory systems, information retrieval processes; Communication. Emotions. Make Decisions: The Principles That Lead Human Decisions. Stress and burnout. Models and applications in healthcare.

For students of Biomedical Laboratory Techniques contents are restricted to their CFU

Full programme

Methods of investigation.
The representation of the body
Knowledge of pain.
Cortical representation of pain
Anticipation and empathy in the perception of pain.
Stress and pain modulation.
Sleep and psychological processes
Learning. The paradigms of respondent and operant conditioning, observational and insight learning.
Adverse conditioning and systematic desensitization.
Systems and forms of memory.
Non-verbal communication: facial expressions, eye contact, posture. Prosodic and paralinguistic signals.
Understanding and communication of emotions.
Psychological impact of the disease the medical professional.
Mechanisms and stress responses. The burnout in health contexts.


Text book:
M. Bassi e A. Delle Fave. (2015). Psicologia generale per le professioni sanitarie. UTET università

Teaching methods

The course takes place mainly by means of lectures that will cover the main contents, theoretical models and applied aspects of the field. Video tutorial may accompany the lessons. Lectures will be supported from practice for active involvement of students.

Assessment methods and criteria

A mid-term and a final test composed by 26 multiple choice questions and one in a open format will contribute to assess the achievement of all the learning objectives.
Questions regarding the contents tend to check whether the student has attained a solid foundation of knowledge and a deep understanding of what was discussed. The final evaluation will be derived from the accuracy levels achieved for each training goal corresponding to 6 classes of evaluation (A to F).

Other information

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