Environment and workplace prevention techniques

Professor
Academic discipline: Sociologia dei processi culturali e comunicativi (SPS/08)
Field: Attività formative affini o integrative
Type of training activity: Related/supplementary

7 hours
of face-to-face activities

1 credits

hub: PARMA

course unit
in ITALIAN

lectures timetable unavailable

exam calls

Integrated course unit module: HUMAN AND PEDAGOGICAL SCIENCES

Learning objectives

The course has the goal to form students to communicate in a good way to prevent and solve critical and conflictual relationships in working ambience.

Prerequisites

Attitude to observation and analysis of human behaviours

Course unit content

The contents of the lessons of sociology of cultural and communicative processes are about the meaning of communication, its role and importance to maintain good relationships also in lavorative ambience.

Full programme

- Definition of communication; - Observation and analysis of communicative behaviours and relationships.

Bibliography

Ferrari M. G., E' possibile comunicare?, Unicopli, Milano, 2009 Watzlawick P., Beavin J. H., Jackson Don D., Pragmatica della comunicazione, Astrolabio, Roma, 1971 (second chapter)

Teaching methods

Besides lectures, students will be involve to perform what they have learned.

Assessment methods and criteria

It will be proposed a written exam to check the acquisition of knowledge and competence about the course contents. Students should answer to two questions. The pass-mark will be obtained if student answer to one question at least.

Other information

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SOCIOLOGY OF CULTURAL AND COMMUNICATION PROCESSES cod. 16543