Teaching quality

Quality Assurance is an indispensable process that involves all those who work in the University, in which each individual's progress benefits the entire University and stimulates the kind of fruitful debate the university must aspire to in order to ensure its social role is effective and tangible.
QUALITY ASSURANCE means: defining quality policies that are aligned with the University's strategic directions, and reliable and robust procedures through which the governing bodies can implement them; implementing activities to ensure effectiveness and efficiency in all the University's internal processes, first and foremost in the service of the quality of education and research; creating awareness in all those who work in the University so that everyone's tasks are carried out competently and promptly, the services provided are effective, and a record is kept of what has been done to monitor and measure results.
For more information on Quality Assurance, please consult this page: https://www.unipr.it/en/AQ



Student Opinion Survey Questionnaire (OPIS)

The Student Opinion Survey Questionnaire (OPIS) is a tool designed to detect student opinion with a view to improving teaching, quality and the organisation of degree courses and is an integral part of the assessment system; for students it is an important opportunity to make their voices heard and actively participate in the life of their course, as a guarantee of better Quality Assurance: for this reason the University recommends that it is filled in punctually and accurately.

For more information on OPIS questionnaires, please visit the following page: https://www.unipr.it/en/didattica/i-corsi-di-studio/compilazione-del-qu…


Organisation and responsibility for Course QA

The Director is responsible for the information reported in the QA documents (SUA-RD and any other policy documents of the Department).


In accordance with the Statute and the University Regulations and the Framework Regulations for the functioning of the Departments, the Joint Professor/Instructor and Student Committee (CPDS) of the departments have been set up, made up of one professor/instructor and one student for each degree course pertaining to the department. The CPDS, if deemed necessary, may be subdivided into subcommittees. It is chaired by one of the tenured professors.
The CPDS is a permanent body that monitors teaching activities.
- monitors the course catalogue and the educational quality, as well as the service provided to students by professors and researchers within the Department;
- it expresses an opinion on the consistency between the ECTS credits assigned to educational activities and the specific educational objectives set;
- it identifies and monitors indicators for the evaluation of results;
- it formulates opinions on the activation and suppression of degree programmes;
- it analyses data and information relating to the course catalogue and educational quality;
- it submits proposals to the Evaluation Committee for the improvement of the quality and effectiveness of teaching structures;
- it monitors the indicators that measure the degree of achievement of learning objectives at the level of individual structures.

By 31 December of each year, the CPDS draws up a report in accordance with the quality assurance regulations and forwards it to the Course Presidents attached to the Department, to the Director of the Department, to the Coordinator of the University Quality Assurance Body and to the Coordinator of the University Evaluation Committee.


At the departmental structure level, coordination in all typical departmental administrative and management activities is carried out by the Administrative Manager (RAG). Among other functions, the RAG oversees and coordinates:
- activities concerning the administrative support to the institutional activities of teaching, including front-office work with students, within its remit, in relation to the department's courses, the course catalogue, the evaluation and self-evaluation of courses, overseeing the processes inherent to the accreditation and quality of degree courses; supports the Course President in functional coordination with the Teaching Area;
- activities concerning administrative support for institutional research and third-stream activities, including technology transfer, research grants, research scholarships, overseeing the processes inherent to the quality of departmental research and Third Mission activities.

In terms of teaching activities, according to the University's functional chart, the RAG can call upon the services of a Quality Assurance Office Coordinator (cat. EP) who coordinates, together with the RAG, the typical activities supporting teaching, the course catalogue, the front office with students (within its remit), and the quality of courses, including PhDs. He/she coordinates the department's teaching contact people; coordinates advising and guidance initiatives; coordinates the admission processes to degree courses and the management of activities relating to tutoring and to graduating students; supports the Course Presidents, the Joint Professor/Instructor and Student Committee and the GAVs of the degree courses connected to the Department. He/she coordinates activities related to internships, traineeships and international mobility. He/she performs functional staff coordination. He/she operates in functional connection with the Teaching Area.

Alternatively, the RAG may employ a Quality Assurance Office Manager (cat. D), who ensures, under the coordination of the RAG, the supervision of the typical teaching support activities as outlined above.
Every degree course is also allocated an Education Manager (MQD) (Cat. D, C, B), who ensures the organisation and functionality of teaching activities on the degree course. He/she provides, in functional coordination with the Quality Assurance Office Manager, administrative support for everything concerning the organisation and operation of study courses. He/she manages and updates the contents of the degree course website in cooperation with the relevant structures. He/she operates in functional connection with the Teaching Area.
As a member of the Review Group, he/she is an essential point of reference for teaching organisation and is a particularly valuable figure for degree course quality assurance.

In terms of Research and Third Mission, according to the University's function chart, the RAG can employ a Research and Third Mission Service Coordinator (cat. EP) who coordinates, together with the RAG, the typical activities supporting research (national and international), the Third Mission, research quality, and the enhancement of departmental know-how, also performing interface and liaison functions with the department's technical staff. He/she coordinates and oversees the support processes related to the proper execution of the department's research-related activities, from participation in calls, to the management of research projects (including contract research), support in the preparation of research contracts, and the reporting of all national and international projects and contracts. He/she supports the drafting of the SUA-RD. He/she performs functional staff coordination. He/she operates in functional connection with the Research Area. Alternatively, the RAG may employ a Research and Third Mission Service Manager (Cat. D) who guarantees, under the coordination of the RAG, the supervision of the typical activities in support of research and the third mission as reported above."