Work scheduling and implementation deadlines for initiatives
The quality assurance of the degree course consists in the implementation of the QA Model proposed and coordinated by the Quality Assurance Body and in the planning and implementation of corrective actions, the effectiveness of which is assessed annually through the analysis of indicator trends in the Annual Monitoring Form and, in depth, periodically in the Cyclic Review Report.
Corrective actions under the control of the Department and/or the degree course are planned according to the organisational and management arrangements of the Department and/or the degree course and are coordinated and monitored by the Quality Assurance Manager (RAQ).
The degree course appoints an internal Review Group (GdR) whose activities are organised as follows:
- annually drafts the Annual Monitoring Form for the following academic year within the deadlines set by the Ministry
- annually drafts the SUA-CdS for the following academic year within the deadlines set by the Ministry
- periodically verifies the state of implementation of the improvement measures proposed in the Cyclical Review Report and assesses the overall trend of students' careers, on the basis of the data provided by ANVUR
- analyses the report of the Joint Commission of Teachers and Students.
In addition, the following actions are planned:
- survey on the demand for training (involvement of stakeholders): every year by 31 December
- definition/update of training objectives: every year by 31 January
- redesigning of the course catalogue: every year, if necessary, within the ministerial deadlines for the modification of the organisational frameworks
- harmonisation of the programmes of the course units: every year by 31 July
- updating of the syllabus for the following academic year: every year by 31 July
- evaluation, by the RAQ/Course President of the student questionnaires: every year by 31 October;
based on the above schedule, the Review Group meets, as a rule, at least three times a year:
- once in January - analysis of the survey on the demand for training and possible redesign of the course catalogue, analysis of the Evaluation Committee's annual report, monitoring of drop-outs and proposals for improvement (didactic tutoring);
- once in March/April - analysis of the report of the Joint Professor/Instructor and Student Committee, preparation of the SUA-CdS, harmonisation of programmes, updating of the syllabus, preparation of the Prospectus;
- once in September/October - analysis of the results of the student opinion survey, analysis of the degree course indicators and preparation of the Annual Monitoring Form, assessment of the status of the actions reported in the Cyclical Review Report, preparation of the Single Annual Degree Course Report Card.
The general planning of QA activities leads to daily contact with student representatives, tutors, professors/instructors and staff in the Academic Office and central offices. In correspondence with deadlines for documents or fulfilments (review, SUA form, beginning and end of semesters, examination and graduation sessions), activities intensify and take the form of drafting texts or collecting information.