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Università degli Studi di Parma Università degli Studi di Parma
University of Parma
Course catalogue
Università degli Studi di Parma
course catalogue

QUALITY MANAGEMENT
cod. 14806

Academic year 2012/13
3° year of course - First semester
Professor
Academic discipline
Impianti industriali meccanici (ING-IND/17)
Field
Ambito aggregato per crediti di sede
Type of training activity
Hub-specific activity
21 hours
of face-to-face activities
3 credits
hub:
course unit
in - - -
lectures timetable unavailable
exam calls
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Learning objectives

provide the basis for quality management in private or public companies

Prerequisites

None

Course unit content

The course aims to provide knowledge about the management of quality and safety in manufacturing and services companies. We will discuss Italian regulations and European directives that govern these areas and propose management methods within companies. In addition to the regulatory aspects will be introduced and discussed all the tools for the management of quality, safety and maintenance.

Full programme

QUALITY MANAGEMENT Introduction to Industrial Management System. The evolution of the concept of Quality. Traditional and modern approach to Quality. Strategy of implementation of Total Quality Management (TQM). Quality management in production processes. Problem solving and statistical Instruments Quality. The continuous improvement. International quality standards (ISO 9000). Maintenance Management. The reliability of industrial plants. Techniques of risk assessment: FTA, FMECA, HAZOP. Maintenance of industrial plants and culture of maintenance. The units of measurement of the performance of the system maintenance.

Bibliography

Lecture notes

Teaching methods

Oral Lessons

Assessment methods and criteria

Oral examination

Other information

- - -