Learning objectives
<br />
The introductory course is aimed at clarifying the evolution of competitive mechanisms between companies and analyzes the different dimensions of competition. The second section of the course focuses on the patterns of management, in particular, deals with mass production, Total quality management, Toyota lean production and business process reengineering. The last part is devoted to the specific models of management of small and medium-sized businesses and service companies.
Prerequisites
- - -
Course unit content
<p><br />
Analysis of competition and the competitive environment <br />
The different dimensions of competition <br />
Competitive strategies <br />
Competitive scenarios <br />
The evolution of management models <br />
Mass production <br />
Total quality management <br />
Lean production systems <br />
Management models in service companies. <br />
The resources based view <br />
The evolution of organisational models <br />
Small business strategy and management <br />
Design and management of the production process <br />
Supply chain management and supply relations management <br />
Process re-engineering and benchmarking <br />
Service management <br />
<br />
</p>
Full programme
- - -
Bibliography
<p><br />
Edoardo Sabbadin, Concorrenza e modelli di management, Giappichelli Editore, Torino, 2008.</p>
<p>G. Volpato (edited by), Economia e ge stione delle imprese Fondamenti e applicazioni, 2005, Carocci editori, Rome. </p>
Teaching methods
<p>The course is delivered through oral lessons and the presentation of case studies. </p>
<p> Written exam</p>
Assessment methods and criteria
- - -
Other information
- - -
