SOCIAL SERVICE METHODS AND TECHNIQUES 2
Course unit partition: Cognomi M-Z

Academic year 2022/23
3° year of course - Second semester
Professor
- Anna ORTOLANI
Academic discipline
Sociologia generale (SPS/07)
Field
Ambito aggregato per crediti di sede
Type of training activity
Caratterizzante
36 hours
of face-to-face activities
6 credits
hub: PARMA
course unit
in ITALIAN

Learning objectives

The course is part of the third year of the Bachelor's degree program in
social work and aims to provide theoretical and practical knowledge of
the work, aimed at training the professional skills of the social worker
who foresees a unitary methodological process in different dimensions of
professional work: with individuals and families, groups and communities,
organization of services and places of social research. The student will be
accompanied to retrace the knowledge of the theoretical, methodological
and value foundations of the social service acquired in previous years
and at the end of the course the student is expected to be able to:
1. Knowing how to design an individualized level, for and with the
community, according to methodological adequacy
2. Exercise in-depth social assessment skills through knowledge of the
different types of assessment;
3. Know how to recognize and apply in practice the concepts of the
theoretical-operational models analyzed: the systemic model, the
network model, and the cognitive behavioral approach;
4. Assume the perception of one's personal efficacy skills, emotional
responsibility and protection from the risks associated with the profession
5. Expand the ability to talk with families, colleagues and employers in
the light of the theoretical models studied

Prerequisites

In order to take the exams of the third year, the student must have passed the following exams of the second year:

Administrative law and social services planning
Methods and techniques of social work 1
Social policies
Internship 1

Course unit content

Contents include:
1. Professional assessment in social work, definition and possible types:
gatekeeping;
risk assessment;
need assessement
the agency assessment;
2.The integration of the main theoretical reference models with
professional practice:
- the cognitive behavioral approach and its main models;
-the network model with the concepts of coping, the types of networks,
the functions to be observed
3. The interview techniques in the different theoretical models studied

Full programme

- - -

Bibliography

1. F. Corradini, L'assessment nel servizio sociale, Erickson, Trento 2018
2. S. FARGION, Il metodo del servizio sociale, Carocci Faber 2016

Recommended text
N.Thompson, Lavorare con le persone, Erickson, Trento, 2016
M.Luisa Raineri, Il metodo di rete in pratica, Erickson, 2004
F.Folgheraiter, Teoria e Metodologia del servizio sociale, Franco Angeli1998

Other texts or parts of them may be recommended during lessons and seminars, as well as teaching material may be given by the teacher to support the contents of the lessons themselves. These texts and materials are not considered mandatory in relation to the final exam but are facilitating for the full understanding of the topics of the lesson so they are allies to reach the goal

Teaching methods

The teaching methodology will be of a dialogic-interactive type,
alternating more theoretical moments with discussions and comparisons
between teacher and students. Exercises, case studies, group work will
also be proposed through the use of the resources available in Elly, such
as discussion forums and logbooks.
In relation to the measures adopted in relation to COVID-19, the lessons
will be organized as follows: in person with the possibility of using the
lessons in asynchronous mode even remotely (uploaded on the Elly page
of the course); commented reading of texts, in the same way; debate and
exercises on sample texts

Assessment methods and criteria

The achievement of the expected results will be verified through a
written examination about all the topics covered. There will be
three open-ended questions aimedto stress the ability to apply
knowledge and understanding and to articulate an own thought based on the
logical connection of the concepts learned.
The test lasts 1 hour. Each question will be worth up to a maximum of 10
points.
For Erasmus and students with special needs the duration of the test will
be 1 hour and 20 minutes.

Other information

RECEPTION TIME:
Ordinarily, before or after classes, by appointment. it is possible to fix also a call by teams