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Università degli Studi di Parma Università degli Studi di Parma
Second cycle degree course in
Planning and management of social work
Università degli Studi di Parma
Department of Law, Politics and International Studies

ROLE AND TASKS OF A SOCIAL WORK MANAGER
cod. 1010771

Academic year 2022/23
2° year of course - First semester
Professor
- Donatella PERONI
Academic discipline
Sociologia generale (SPS/07)
Field
A scelta dello studente
Type of training activity
Student's choice
5 hours
of face-to-face activities
1 credits
hub: PARMA
course unit
in ITALIAN
lectures timetable unavailable
exam calls
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Learning objectives

The course aims to provide students with
the tools to know and understand the
organizational contexts of social service and
the professional attitudes appropriate to the
direction and management of a service

Prerequisites

- - -

Course unit content

The course aims to give a framework of the
dimensions of the role of responsibility in
the context of social organizations

Full programme

The principles that guide the direction of
services:
-Respect for professional autonomy
-Suitability of the interventions
● La responsabilità di chi dirige
Gli ambiti della direzione di un servizio
● Il contesto e la cultura del servizio
● Le normative
● Le procedure, i processi organizzativi e
l’analisi dei rischi
● Il Sistema di accreditamento e
certificazione di qualità
● La gestione del personale (il contratto di
lavoro, la formazione, la valutazione)
● Il miglioramento
● Il budget preventivo, il bilancio
consuntivo e il controllo di gestione
-Solidarity, equality and subsidiarity
-The responsibility of whoever directs
The areas of management of a service
-The context and culture of service
-The regulations
-Procedures, organizational processes and
risk analysis
-The accreditation and quality certification
system
-Personnel management (employment
contract, training, evaluation)
-The improvement
-The budget, the final balance and the
management control

Bibliography

Bibliography
● A. Mari, Dirigere i servizi Sociali,
Maggioli editrice, Milano, Febbraio
2022 Cap 1
LESSONS' SLIDES ARE AVAILABLE TO
STUDENTS

Teaching methods

The course aims to provide students with
the tools to know and understand the
organizational contexts of social service and
the professional attitudes appropriate to the
direction and management of a service

Assessment methods and criteria

- - -

Other information

Addictional suggested textbooks