Learning objectives
The organisational independence recognized by health services provides freedom to select organisational techniques based on the enhancement of individual skills and of available resources, in order to improve the quality of the services offered, and increase efficiency. The course focuses on tools for organisational analysis at a level of both macrostructure (organisational framework) and microstructure (roles and responsibilities).
Prerequisites
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Course unit content
In summary, the course develops the following subject matters:
1. The development of theories of organization
2. Systems analysis. Work by Rugiadini
3. Mintzberg's contribution
4. The functioning of organisational structures
5. Staff in organisation
6. Staff training and assessment
7. The nurse as case-manager
8. The nurse and the process of improving quality
9. The nurse and patient empowering
10. Specialist section: The role of the nurse in health service organisations, case histories and current trends
Full programme
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Bibliography
Course notes provided by professors
Teaching methods
Lectures
Assessment methods and criteria
Written exam
Other information
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