SOCIAL SERVICE METHODS AND TECHNIQUES 2
cod. 1003024

Academic year 2012/13
3° year of course - First semester
Professor
Academic discipline
Sociologia generale (SPS/07)
Field
Discipline del servizio sociale
Type of training activity
Characterising
36 hours
of face-to-face activities
6 credits
hub: PARMA
course unit
in ITALIAN

Learning objectives

-Obtaining theoretical knowledge on family systems therapy as a model for social service practice, foster understanding and the application of a knowledge of this within a professional approach of the student in the workplace.
-Develop competences in managing a care relationship based on appropriate methodoloigal principle, in particular diretcing the professional intervention towards the family dimension taking social variation into consideration.
-Explore the meaning of certain social service tools and interventions in light of family systems therapy.
-Confront matters of evaluation and documentation in professional social service interventions.

These objectives will be met by attending the teaching components of the course and by studying the material indicated
The objective of the teaching is the creation of an independent ability to evaluate, communicate and learn coherent with the course’s overall objectives.

Prerequisites

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Course unit content

The first part of the course is centred around the presentation of family systems therapy, during which the following will be explored:
- Basic theory
- The stages of the methodological process within family systems therapy
- The means and specific interventions at social services’ disposal
- Social service evaluation

The second part of the course will explore the evaluation of the following aspects in social services:
- Evaluation and quality
- Capacity for self-awareness and self-evaluation
- Value-based evaluation
- Evaluation by means of qualitiative methods
- Assessment and the quality of professional action
- Approaches and methods of analysis and evaluation
- Training and evaluation

The third part of the course will explore social service documentation, especially :
- Overall aspects of documentation
- Regulations and social service professional documentation
- Documentation and the process of care
- Document tools and the editing method
- Report writing
- Types of documentation
- The relationship between documentation, IT systems and research

Full programme

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Bibliography

A. Campanini, l’ intervento sistemico: Un modello operativo per il servizio sociale, Carocci, Roma,2002
A . Campanini ( a cura di) , La valutazione nel servizio sociale, Carocci, Roma, 2006

L. Bini, Documentazione e Servizio Sociale- Manuale di scrittura per gli operatori,Carocci, Roma, 2006

M. Dal Pra Ponticelli, ( diretto da) Dizionario di Servizio Sociale, Carocci, Roma, 2005
( voci: competenza, identità, indicatore sociale,relazione d' aiuto, ricerca, valutazione nel processo d' aiuto, valutazione professionale)

Code of professional conduct 2009

- A text of the student’s choosing on areas or specific interventions of social service work based on the following bibliography:

-A.C. BALDRY, Dai maltrattamenti all’ omicidio. La
valutazione del rischio di recidiva e dell’ uxoricidio,F. Angeli,
Milano, 2011
- M.C. BASURTO, Il Servizio sociale professionale applicato
alle dipendenze patologiche, Carocci, Roma, 2004
-T. BERTOTTI, Bambini e famiglie in difficoltà, Roma,Carocci
2012
-G. BRAIDI, Il corpo curante. Gruppo e lavoro d’ equipe nella
pratica assistenziale, F. Angeli, Milano, 2011
-A. CABASSI, M.T. ZINI, L’assistente sociale e lo psicologo:
un modello di lavoro integrato, Roma, Carocci, 2004
- A. CAMPANINI (a cura di), Il servizio sociale nella società
multietnica. Prima accoglienza: problemi e prospettive,
Milano, Unicopli, 2002.
- S. CIRILLO, Cattivi genitori, Milano, Cortina, 2006
- B. DE ROIT , C. FACCHINI, Anziani e badanti. Le
differenti condizioni di chi è accudito e di chi accudisce, F.
Angeli, Milano, 2010
- M. DOTTI,S.LUCI, Donne in cammino,salute e percorsi di
cura di donne immigrate, F. Angeli, Milano, 2008
- L. FRIGGERI, Diverse normalità, Carocci, Roma, 2006
- C. LANDUZZI( a cura di), Gli anziani nelle nostre case e
nelle nostre città. Il maltrattamento, F. Angeli, Milano, 2011
- M. MALACREA, A. VASSALLI (a cura di), Segreti di
famiglia .L’intervento nei casi di incesto, Milano, Cortina,
1990.
- M. MALAGOLI TOGLIATTI, L. ROCCHIETTA TOFANI,
Famiglie multiproblematiche, Roma, Carocci , 2002.
- P. ROMITO., Un silenzio assordante. La violenza
occultata su donne e minori, Milano, F. Angeli, 2005
- A. SORRENTINO, Figli disabili, Milano, Cortina, 2006.
- M. TOGNETTI BORDOGNA, Promuovere i gruppi di self-
help, Franco Angeli, Milano,2002

Teaching methods

Plenary sessions, use of interactive methods and video, seminars, group discussions, group workshops

Assessment methods and criteria

Final oral and written examinations will take place.

These examinations will evaluate:
- the knowledge, of the topics explored, developed by the student during the course
- the ability to make appropriate connections between course topics and other disciplines
- the ability to identify essential elements on which to base a personal evaluation of the topics and difficulties explored and discussed during class
- the ability to apply acquired knowledge within one’s personal training and professional context
In the written examinations, such knowledge and competencies will be assessed using open questions. In the oral and written examinations the questions will differ according to objectives and will tend to evaluate both students’ knowledge and ability to evaluate and apply this knowledge.
The assessment is considered sufficient when the student dimonstrates a complete understanding of the basic concepts and of the topics explored in class, including a sufficient ability to make connections and reflect on what has been learned

Other information

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