Learning objectives
The course thus achieves the following education aims:
I) Knowledge and understanding. Knowledge of decision and management processes in public, social and healthcare organizations, comprehension of public, social and healthcare organizations measurement systems, identification of particular changing process and connected criticalities. Knowledge of organizations’ systemic analysis and specific elements, knowledge of organizational integration and types of organizational structure. Knowledge of organizational planning.
II) Applying knowledge and understanding. At the end of the class, the student should be able to understand the different kinds of public, social and healthcare organizations and organizational structures and to recognize the various criticalities in the changing process.
III) Making judgements. The student will be able to analyze the main characteristic of decision process in public, social and healthcare organizations and defining the main elements of an organization.
IV) Communication skills. The students will be able to speak correctly about organizational models
V) Learning skills. The student will be able to understand in depth the analysis and planning process in public, social and healthcare organizations.
Prerequisites
None
Course unit content
Aim of the course is to focus on specific operational characteristics of public, social and healthcare organizations:
1. Public, social and healthcare organizations: types, characteristics and classification;
2. Governance and organizational design in public, social and healthcare organizations
3. Organizational models and tools in public, social and healthcare organizations
4. Accounting in public, social and healthcare organizations: key issues
5. Costs and decision making
6. HR management in public, social and healthcare organizations
7. Change in public, social and healthcare organizations
8. Project management as change tool
Full programme
Bibliography
Zangrandi A., Aziende pubbliche. Economia e gestione, Milano, Egea 2019
Additional materials provided by the teacher
Teaching methods
Lectures and case discussions
Assessment methods and criteria
a) To assess "knowledge and understanding": open questions related to the theoretical
b) To assess applying "knowledge and understanding": open questions related to case study
c) To assess "making judgements": questions about the assessment of facts related to the processes of change taking place in public and healthcare organizations
d) The ability to communicate with the “appropriate technical language” will be assessed in the whole context of the examination
Other information
None
